July 2014 - last edited August 2014 by EA_Nils
Update (via EA_Nils): Many players had success following this post by redbadger22 (thanks!). If it does not help, please carefully read the instructions posted over here.
Everytime I open the demo I get this black screen and this llama face appears under cursor whenever i right click. I can't play it. Can someone help?
July 2014
DId you try reinstalling the demo ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2014
Nothing changed after reinstalling
July 2014
Are you the same user that posted this issue on the official forum ?
It's just so very weird.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2014
Nope I grabbed the pic from there. There's like 2 more persons who have same thing on that thread.
Here is the dxdiag
July 2014
Did you install the game in Turkish ?
Your computer is not the issue. That's way better than what I'm trying it on.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2014
There's no Turkish option. I think problem is the game itself
July 2014 - last edited July 2014
Hi,
Would you be comfortable changing your Windows User settings to English US for a quick test? (Turkish version)
The studio is currently investigating this issue and this could be helpful.
Cheers,
Nils
July 2014
Still getting the same problem
July 2014
Just curious, is the lama always in the same spot or does it change location ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads