Re: Cant install sims 4 expansion pack

by TheSuperWolf100
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Cant install sims 4 expansion pack

★★ Novice

I just purchased Get Famous via game code on origin. The option to install is there, but it won't install after I click on it. Does anyone know what to do?

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Accepted Solution

Re: Cant install sims 4 expansion pack

★★ Novice

Nevermind, I think it just needed time to start downloading. It's downloading fine now.

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Re: Cant install sims 4 expansion pack

★★★★ Guide
@Emo_ScotchTape do you get any error messages?
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Re: Cant install sims 4 expansion pack

★★ Novice

No, it seems like when I click it it won't process. Nothing is added to a queue.

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Re: Cant install sims 4 expansion pack

@Emo_ScotchTape  Please clear Origin's cache:

 

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

 

Restart your computer, and try to download the pack again.  If that doesn't help, repair the game: open your game library, right-click on the Sims 4 icon, and select Repair, then see if the pack will download.

 

You can also enable automatic game updates in Origin: the option is under Application Settings > Application > Client update.  After doing so, quit, clear Origin's cache again, and restart your computer before opening Origin.  If the option is already enabled, disable it first and restart, then do the above.

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I don't work for EA. I'm just trying to help fellow players with their games.
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Re: Cant install sims 4 expansion pack

★★ Novice

Nevermind, I think it just needed time to start downloading. It's downloading fine now.

Message 5 of 5 (705 Views)