Help us improve Answers HQ! Take Survey No, Thanks

Re: Cannot connect to Gallery

by Solariatigres
Reply

Original Post

Re: Cannot connect to Gallery

★★★ Novice

I still am having issues with this. It eventually started working after a lot of hours of gaming, but then I had to restart my computer and now it's mentioning again: "Connection is required". When I choose to 'Connect' it simply stays loading and nothing happens.

Message 21 of 110 (1,000 Views)

Re: Cannot connect to Gallery

★ Guide

I can't connect and haven't been able to all weekend. If I repair the game, it works until I close the gallery and it won't connect again. It tries to connect, but as someone else has stated, it just spins and for hours too if you let it. 

Message 22 of 110 (972 Views)

Re: Cannot connect to Gallery

★ Novice
@HelensLazyLots Thanks! This worked for me!
Message 23 of 110 (934 Views)

Re: Cannot connect to Gallery

★★ Novice

I play on my PC and it just spins and spins when I try to connect to the internet (trying to go on the gallery in game).

Message 24 of 110 (913 Views)

Re: Online on Origin but Sims Gallery says otherwise

[ Edited ]
Hero

@EdenBee2006 The gallery currently seems to have issues.

Not much you can do at your side.

 

 

EDIT: Putting Origin in offline mode and then back to online also made the gallery work for me again.

 

Accepted this as temp solution for visibility.

 

Please post if it doesn't solve the issue for you.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 25 of 110 (854 Views)

Re: Cannot connect to Gallery

★ Novice

This worked fir me too thank you!!!

Message 26 of 110 (844 Views)

Re: Cannot connect to Gallery

★★★ Novice

I am also having this issue. I use mods but I have been able to access the gallery once while mods where installed.

 

Will try to repair game to see if it works

Message 27 of 110 (826 Views)

Re: Cannot access the Sims 4 Gallery or my library.

[ Edited ]
★★ Novice

Hi there, 

 

I cannot connect to the gallery online. It just says attempting to connect and does not go any further. It’s been happening for two days now. 

thanks

 

I just posted but can’t see it on the wall. Sorry I’m new to this. I cannot connect to the online gallery either. Just saying attempting to connect and swirling round. Can anyone help? Thanks 

 

[Admin - merged multiple posts together]

Message 28 of 110 (795 Views)

Re: [CURRENT ISSUE - 01/27/2020] Gallery not connecting

★★ Guide
I am having this exact issue right now.

1) I am not automatically connected when the game is launched.

2) It’s taking forever to connect.

Is the gallery offline again or under maintenance?
Message 29 of 110 (783 Views)

Re: Online on Origin but Sims Gallery says otherwise

[ Edited ]
★★★★★ Novice

@crinrict it not helping me,still the same issue

 

@PaatB pc,the same issue all day,solutions not works

 

[Admin - merged consecutive posts together]

Message 30 of 110 (791 Views)
Twitter Stream