January 2020 - last edited March 2020 by crinrict
Cannot connect to the Gallery online
Solved! Go to Solution.
February 2020 - last edited May 2020 by EA_Mai
Edited: If anyone is experiencing issues to connect to the Gallery and you don't see any recent threads around it here, please, open a new thread to let us know.
Hello.
There was a Gallery maintenance earlier today that we hope helped with this issue.
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January 2020
Hey @PaatB are you seeing an error message of any kind when you try to connect to the gallery?
The more info we have the better we can help.
Darko
January 2020
Hi! I'm having the same problems on both my Mac and my Xbox. Both games are updated to the latest patch and there are no mods being used. There are also no error messages, just the loading wheeling spinning as it says "Attempting To Connect". The internet is working as well. Any help on how to fix this will be greatly appreciated! Thank you!
January 2020
I've been having the same issue. I did try repairing sims 4 from origins, which temporarily works but as soon as I log out and back in it doesn't connect again. I just keep repairing it for now so i can see my gallery. I'm also having an issue with my gallery news feed vanishing. Using Windows.
January 2020
Also i'm trying to delete uploads from my shared gallery and they won't delete.
January 2020
I too had this issue and no tips online solved it for me.
I tried a solution of putting Origin in offline mode and then back to online, started up the game again. This time I could access the gallery again. See if it works for more people, sometimes the simplest solution is the one mostly forgotten.
January 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2020 - last edited January 2020 by crinrict
I cannot access The Sims 4 Gallery. I try and connect online but it just doesn't connect therefor I cannot access the gallery or my library
January 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...