Cannot be save (Game Loding in progress)

[dollalala]

Hi,

I played The Sims 4 and it can't be save or even change mode since yesterday. I try to re-installed but still doesn't work. What's wrog with it?

[puzzlezaddict]

@dollalala  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/