Cannot Launch

by LadyLorella
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Accepted Solution

Cannot Launch

★★★ Newbie

I cannot launch the Sims 4. Every time I try, I get an error message. Anyone know how to fix this?

Message 1 of 23 (411 Views)

Accepted Solution

Re: Cannot Launch

Right click the game in Origin, choose Game Properties go to the 'advanced launch options' and type -w in the Command line arguments. 


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Message 17 of 23 (608 Views)

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Re: Cannot Launch

Could you post a DxDiag? This gives us a bit more information into your system and what is going on.
Feel free to delete any personal information like the 'machine name'. You can attach the DxDiag to your next reply in this post.
You can read about how to gather your DxDiag over here:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/ 


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Message 2 of 23 (403 Views)

Re: Cannot Launch

★★★ Newbie

Is this right?

Message 3 of 23 (400 Views)

Re: Cannot Launch

That seems to be okay. Could you try a clean install of your graphics drivers?

https://help.ea.com/en-us/help/pc/how-to-perform-a-clean-installation-of-your-graphics-driver/

You have an Nvidia. You can reinstall with the GeForce Expierence, your screen might be a bit weird in the process. 

https://www.nvidia.com/en-us/geforce/geforce-experience/


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Message 4 of 23 (377 Views)

Re: Cannot Launch

★★★ Newbie

Already tried that.

Message 5 of 23 (375 Views)

Re: Cannot Launch

Ok, could you try turning off Origin in game? You can do so through Origin -> Application settings -> Diagnostics -> Origin in-gam -> Enable Origin in-game. 


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Message 6 of 23 (368 Views)

Re: Cannot Launch

★★★ Newbie

It didn't work...

Message 7 of 23 (362 Views)

Re: Cannot Launch

[ Edited ]
Hero (Retired)

@LadyLorella

I'm sorry to interfere, but do you have any mods or CC in the mods folder?

Do you have the last update done?

Message 8 of 23 (346 Views)

Re: Cannot Launch

★★★ Newbie

Nope. No mods

Message 9 of 23 (343 Views)

Re: Cannot Launch

Hero (Retired)
@LadyLorella
The game often does not want to turn on if there is no current update.
In the end you can try to reinstall Origin.
Message 10 of 23 (335 Views)