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Can't register for Sims 3 community

by KewtKat
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Can't register for Sims 3 community

★ Novice

So one day I wanted to download some custom content from the exchange page. I clicked download into my game and then it took me to another page saying that I didn't have a Sims 3 community account. I put in my information and then my origin email, but it then refreshes and asks for my password and wont let me create an account for Sims community. This is really upsetting because I'm limited to how I can "play my game" I guess you could say. I would really like some help in figuring this out, I tried going to the Origin help page and talking to a live EA helper but I cant find any link to that. I would love it for any thoughts. Thank you.

Message 1 of 9 (664 Views)

Accepted Solution
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Re: Can't register for Sims 3 community

Hero

Try clearing your browser cache or use a different browser.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 2 of 9 (686 Views)

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Re: Can't register for Sims 3 community

Hero

Try clearing your browser cache or use a different browser.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 9 (687 Views)
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Re: Can't register for Sims 3 community

★★ Novice

I'm having the same problem, where in the hell did the live chat go? Frown they were always so helpful with everything what will I do now Frown I can't set up an account on the sims3 community when I hit submit it just refreshes the page and it's so annoying!!!! I really want to buy Roaring heights and the boardwalk as well as some extra hair styles Frown

Message 3 of 9 (617 Views)
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Re: Can't register for Sims 3 community

★★ Newbie

This happened to me too. I use my brothers origin account and when i tried to register for TS3 community it just refreshed the page. I was like "Waaaaatt?!?!?!"

Message 4 of 9 (529 Views)
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Re: Can't register for Sims 3 community

★★ Newbie

:mansad:I had a similar problem. I got past the origin log in part but it wont let me continue on from the registration for the Sims3 Community part. Its so frustrating and i cant connect to the live chat to find out whats going on. Boo!

Message 5 of 9 (512 Views)
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Re: Can't register for Sims 3 community

Hero (Retired)

try using a different browser if your using safari or chrome try internet explorer and use the same email and password as your origin account

 

now  to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

Message 6 of 9 (501 Views)
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Re: Can't register for Sims 3 community

★★ Newbie

same its so annoying

Message 7 of 9 (399 Views)
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Re: Can't register for Sims 3 community

Hero (Retired)

did you try clear the internet cache and or switching browsers if using safari,opera or chrome try IE or firefox

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

Message 8 of 9 (396 Views)
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Re: Can't register for Sims 3 community

[ Edited ]
★★ Newbie

This worked for me thank u so much now I can enjoy my game <3

 

Edited by EA_Mai: please, don't post in all caps. It is considered shouting and it's against the forum rules. Thanks!

Message 9 of 9 (250 Views)
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