Can't open my previous games [ Edited ]

[Purple_Puppet15]

I legit can't figure it why it's like this. Someone help plz

https://www.youtube.com/watch?v=uh08Gsnm8bs 

[Typo in title corrected - Admin.]

[JonaO703]

@Purple_Puppet15 Hello!  Are you still having trouble with this?  Do you have mods installed?  If so, please move them out then go to your Documents / Electronic Arts / The Sims 4 folder and delete the localthumbcache.package file.  If the game works without mods, make sure you have the most recently updated versions and then test them to see which one is causing the problem.