Help us improve Answers HQ! Take Survey No, Thanks

Can't log into the Sims 3 Game Launcher

by maliklove
Reply

Original Post

Re: Can't log into the Sims 3 Game Launcher

EA Staff

@Camo_Girl2011 Could you please try the following: 

  1. Open Internet Explorer
  2. Go to Tools - Internet options - Advanced
  3. Select 'Reset' and check the box 'Delete personal Settings'
  4. Restart IE

Let us know how you get on!

Message 31 of 69 (1,259 Views)

Re: Can't log into the Sims 3 Game Launcher

★★★★ Novice

Have also tried everything in this post, still can't log in. 

Message 32 of 69 (1,248 Views)

Re: Can't log into the Sims 3 Game Launcher

EA Staff

@Nycarious Just to double check, did you try the steps in posted just above? 

 

If you did, what exact error do you receive and are you able to log in in-game?

Message 33 of 69 (1,240 Views)
0

Re: Can't log into the Sims 3 Game Launcher

★★★ Newbie

I had this exact same problem after doing a restore on Windows 10.   Literally all I did  to fix it was type in IE in the windows search bar to find internet explorer. Then went to tools - internet options - advanced tab - and reset.   Fixed the issue no problem.  OI have no idea why Sims 3 Launcher uses Internet Explorer. Seeing as how I don't even use Edge or Internet explorer.  But this was really annoying.

Message 34 of 69 (1,222 Views)
0

Re: Can't log into the Sims 3 Game Launcher

EA Staff

Glad to hear that your issue was resolved @KeiSaionji ! Sorry for any confusion caused!

Message 35 of 69 (1,215 Views)
0

Re: Can't log into the Sims 3 Game Launcher

★★★★ Newbie

In case this still doesn't work for anyone, my problem was because IE was not my default browser. Change your default browser to IE and see if that works.

Message 36 of 69 (1,131 Views)
0

Re: Can't log into the Sims 3 Game Launcher

★★★★ Novice

same problem here

Message 37 of 69 (1,112 Views)

Re: Can't log into the Sims 3 Game Launcher

★★★★ Novice

Same here. Damn log in window just keeps popping up again and again and again and again! Still refuses to download the hairstyle that i bought. plus, the welcome tab of the launcher is still blank. This didn't start until i bought something new after the last update!

Message 38 of 69 (1,111 Views)

Re: Can't log into the Sims 3 Game Launcher

★★★★ Novice

Same. I've done everything that has been suggested. I can log in everywhere except for the dang launcher. I hope it starts working soon, I wanna download the boardwalk. 

Message 39 of 69 (1,098 Views)

Re: Can't log into the Sims 3 Game Launcher

★★★★ Novice

IT WORK THANK U SOOOO MUCH I WAS TRYING TO FIX THIS PROBLEM FOREVER THX THX THANK U!!

 

Message 40 of 69 (1,070 Views)
0
sims-four-characters

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help