Can't log into the Sims 3 Game Launcher

[EA_Kristi]

@Camo_Girl2011 Could you please try the following: 

1. Open Internet Explorer
2. Go to Tools - Internet options - Advanced
3. Select 'Reset' and check the box 'Delete personal Settings'
4. Restart IE

Let us know how you get on!

[Nycarious]

Have also tried everything in this post, still can't log in. 

[EA_Kristi]

@Nycarious Just to double check, did you try the steps in posted just above? 

If you did, what exact error do you receive and are you able to log in in-game?

[KeiSaionji]

I had this exact same problem after doing a restore on Windows 10.   Literally all I did  to fix it was type in IE in the windows search bar to find internet explorer. Then went to tools - internet options - advanced tab - and reset.   Fixed the issue no problem.  OI have no idea why Sims 3 Launcher uses Internet Explorer. Seeing as how I don't even use Edge or Internet explorer.  But this was really annoying.

[EA_Kristi]

Glad to hear that your issue was resolved @KeiSaionji ! Sorry for any confusion caused!

[xoxoHarley]

In case this still doesn't work for anyone, my problem was because IE was not my default browser. Change your default browser to IE and see if that works.

[sconant93]

same problem here

[sconant93]

Same here. Damn log in window just keeps popping up again and again and again and again! Still refuses to download the hairstyle that i bought. plus, the welcome tab of the launcher is still blank. This didn't start until i bought something new after the last update!

[hannahmaria12]

Same. I've done everything that has been suggested. I can log in everywhere except for the dang launcher. I hope it starts working soon, I wanna download the boardwalk. 

[tasher29]

IT WORK THANK U SOOOO MUCH I WAS TRYING TO FIX THIS PROBLEM FOREVER THX THX THANK U!!