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Can't log in via the Launcher

by SylphofDreams
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Original Post

Accepted Solution

Can't log in via the Launcher

★★★★ Novice

I'm having this problem since yesterday. I need to know why is this happening.

Message 1 of 2 (66 Views)

Accepted Solution

Re: Can't log in via the Launcher

@SylphofDreams  If you have a pc clear the browsing history in IE. The game uses IE to communicate so it has to be IE. Open IE (Windows 10 has IE - just search for it. Click the cog in the upper right next to the star - click internet options - in browsing history click delete - click delete - click apply - click ok - close IE.

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.

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Message 2 of 2 (61 Views)

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Re: Can't log in via the Launcher

@SylphofDreams  If you have a pc clear the browsing history in IE. The game uses IE to communicate so it has to be IE. Open IE (Windows 10 has IE - just search for it. Click the cog in the upper right next to the star - click internet options - in browsing history click delete - click delete - click apply - click ok - close IE.

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 2 of 2 (62 Views)
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