Re: Can't load any games

by Aramiteus
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Original Post

Can't load any games

[ Edited ]
★ Novice

Hi, since this morning I am unable to load certain saves that I have made before today. 

I get a last exception file which I have tried uploading to the last exception page but it is unrecognised. Can anyone help? I've googled it but can't seem to find an answer. 

 

Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>1e167344d40dc9195fd4ea89</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-12 16:07:11</createtime><buildsignature>Local.Unknown.Unknown.1.69.57.1020-1.200.000.480.Release</buildsignature><categoryid>organization_situations.py:313</categoryid><desyncid>1e167344d40dc9195fd4ea89</desyncid><systemconfig/><screenshot/><desyncdata>Exception thrown while starting situation (TypeError: 'NoneType' object is not iterable)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 563, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1488, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 616, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_manager.py", line 1200, in create_situations_during_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_manager.py", line 696, in create_situation_from_seed&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\base_situation.py", line 267, in load_situation&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_complex.py", line 928, in _load_situation_states_and_phases&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_complex.py", line 977, in _load_custom_state&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_complex.py", line 1040, in _change_state&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_situations.py", line 194, in on_activate&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_situations.py", line 350, in start_situation&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_situations.py", line 337, in get_guest_list&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\organizations\organization_situations.py", line 313, in get_guest_by_job_constraint&#13;&#10;TypeError: 'NoneType' object is not iterablertim=0&#13;&#10;Client Session Time: 10.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,89,45622&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.18363 GPU: NVIDIA GeForce GTX 1050 nvldumdx.dll 27.21.14.5241, GUID: D7B71E3E-5FD1-11CF-F567-DAA61BC2D635&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>1e167344d40dc9195fd4ea89</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-12-12 16:07:14</createtime><buildsignature>Local.Unknown.Unknown.1.69.57.1020-1.200.000.480.Release</buildsignature><categoryid>situation_sim.py:70</categoryid><desyncid>1e167344d40dc9195fd4ea89</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: isinstance() arg 2 must be a type or tuple of types (TypeError: isinstance() arg 2 must be a type or tuple of types)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 209, in c_api_server_tick&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 470, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1511, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1165, in on_update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_manager.py", line 1249, in on_hit_their_marks_during_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\base_situation.py", line 374, in on_hit_their_marks&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\base_situation.py", line 1915, in get_current_role_state_instance_for_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_sim.py", line 70, in current_role_state_instance&#13;&#10;TypeError: isinstance() arg 2 must be a type or tuple of typesrtim=0&#13;&#10;Client Session Time: 10.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,89,45622&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.18363 GPU: NVIDIA GeForce GTX 1050 nvldumdx.dll 27.21.14.5241, GUID: D7B71E3E-5FD1-11CF-F567-DAA61BC2D635&#13; &#10;</desyncdata></report>
</root>

Edit By Crinrict: Added Spoiler Tags

Message 1 of 5 (705 Views)

Re: Can't load any games

★ Novice
@FionaAMoore I also realise, the title of this is can't load any games, that isn't true. I seem to be able to load newly created games.
Message 2 of 5 (700 Views)

Re: Can't load any games

@FionaAMoore  Can you load backup copies of your old saves?

 

https://sims4.crinrict.com/eng/2014/09/save-games/#wiederherstellen

 

If not, please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop.  Launch the game to create a clean folder, copy over a save, and see whether you can load it.  Don't move over any other files.  If the save doesn't work, try one of its backups.  It may also help to try loading a different household within the same save instead.

 

I don't know what the lastexception is trying to say either.  One possible issue I can think of, which is kind of a shot in the dark, is that if a sim in a given household has only custom traits, and you've removed all those traits (because they're broken or whatever), the household might not load at all.  But I have no idea what the associated error looks like, so I don't know if that's what happened to your saves.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 3 of 5 (678 Views)

Re: Can't load any games

★★★ Apprentice

I also get that LE.

I can load the game, but can not continue with my last played household. Btw. I get the LE and an endless loading if I try.

So my workaround. Load the game, select an other household, play some minutes, and then switch back to the my first household.

Seems like some triggered situation in the savegame is breaking the loading, when switching back to the corrupted houshold the situation is maybe reinitialised.

Message 4 of 5 (594 Views)

Re: Can't load any games

[ Edited ]
★★★★ Expert

@FionaAMoore , @Aramiteus  Please read this thread: https://answers.ea.com/t5/General-Discussion-Feedback/Roommate-Get-Hype-Error/m-p/10345264/highlight...
and see post #11.

Could either of you please make a bug report in the bug forum, attaching the LE. I think it is the best way of making sure that it comes to the knowledge of The Sims Team/the SimGurus/QA.

 

Message 5 of 5 (495 Views)