Can't grab & drag plates or food dishes [ Edited ]

[BlueRafael]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? All expansion, game, and stuff packs.
Steps: How can we find the bug ourselves? Make food, and leave it on a counter. I don't think it matters if it's a single serving, or a larger dish.
What happens when the bug occurs? You can't grab & drag the dish to put it in the fridge, or throw it away. The game acts as though I'm moving the camera around. I can still grab & drag other things; I was able to grab a dog toy.
What do you expect to see? Being able to grab & drag plates, and dishes of food.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Only happened after one of two things; after installing dogs & cats, or after cleaning caches, &"repairing" the game. I would also like to note, that nothing prompted me to repair my game. I had not seen any major problems. Origin didn't need to download anything in the repair process. I also didn't have to delete many cache files, since there were none. The only files I deleted were in the lotcacheddata folder, but they hadn't been accessed since 2014.

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I'm still able to tell my sim to clean up, and put away, I'm just so used to doing it myself.

[crinrict]

Hi  @BlueRafael

could you try switching households to see if it happens there too ? 

[BlueRafael]

Switched to a different household, and it works fine. Switched back to my normal household, and had my sim cook something else, and that worked fine.

But, I thought of something. I had hired a nanny, the day before, and she had cooked pan fried tilapia. One of my sims ate some, but I couldn't drag that plate, which is how i originally noticed it. I later wasn't able to put away the full dish, after I noticed it on the counter. It seems like only the dish that the nanny cooked, was bugged.

[crinrict]

Maybe it's an 'ownership' issue but it shouldn't happen empty plates. 

Can you try if it happens again ?

[crinrict]

Giving this a nudge above the bookmark

[crinrict]

@BlueRafael

Do you still have issues with this ?

[MapleSimmer]

FYI, I've never been able to drag food into the fridge created by NPCs (ie nannies, butlers, caterers), only by my controllable Sims.  Same if food is created on a public lot created by my sims (such as Myshuno Meadows). I thought that was by design.  

Regards,

Jennifer 

[crinrict]

@MapleSimmer Are you still not able to ?

[MapleSimmer]

I can usually drag plates of food made by NPCs from a counter to the table, etc, I just can't put them in, or pull them out, of the fridge, I have to have a sim do it.  I've not had a chance to test it with something newly created by a NPC as I've not played with a save that had any service people, however, I did see whether I could drag some food already made by a nanny out of the fridge and it still doesn't work, though I did think this was by design. 

I have to find my family with 3 toddlers (it got overwritten by another save so I need to go through my back ups to find it, which is a different issue that I've had since EA changed how you retrieve saves) for me to be able to test it with fresh food made by a NPC (in my case, usually a nanny), but once I find it I can further test if you'd like. (FYI, my game is fully updated, I have all the packs, on Windows 10, even did a factory reset on my game due to other issues, before that repaired after each update & adding C&D as well as regularly clear my game cache, and no mods at the moment as I took my only mod, MCC, out before the Nov 7 patch).

Thanks and regards,
Jennifer

[crinrict]

If you could test under what circumstances this still happens, it would be great.