Can't get my registration code to work.

by candiecane04
Reply

Original Post

Can't get my registration code to work.

★★★ Newbie

I just got a new computer today and cannot get my registration code that came with my online purchase of the base sims 3 game. I purchased both the base game and the first expansion World Adventures online from EA.com. Now the problem I am having is that both the base game and world adventures has the same product code. I talked to 3 different people online through the chat and none of them were helpful. They told me there was maintenance down and that I would have to try back. When I looked up the maintenance on the sims 3 it was only for the 360 not the PC. I would really like to get things situated!!!

Message 1 of 2 (275 Views)

Re: Can't get my registration code to work.

Community Manager (retired)

Hi candiedcane04,

 

The registration code is the number you will find behind the booklet of each game at the bottom. Each game has a unique registration number that you need to enter in Origin or on the The Sims 3 official website.

 

What happens when you enter the registration code for your base game?

______________________________________________________________________

Welcome! Take the time to discover the community by visiting our Answer HQ Announcements section
Message 2 of 2 (260 Views)