March 2018
I have not been able to connect to the gallery for weeks. I have tried repairing the game, moving the folder, cleaning the cache. I have no trouble signing in to Origin. Origin says I am online but my chat also shows offline. This is very frustrating. My firewall doesn't block Origin but I also disabled it to make sure that wasn't the cause. Any help would be greatly appreciated.
March 2018
If you're using a laptop, take it to some place that has free wifi access, like a local coffee shop, McDonald's or the library. Or maybe even a friends' house to see if you can connect from there.
Some places do block connections, like collages, so be aware of that. If you have a cellphone that has internet, you may be able to use your cellphone as a temporary wifi hotspot.