Can't apply to university since new update

[ruru75]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.65.70.1220
What expansions, game packs, and stuff packs do you have installed? Discover University, Island Living, Get Famous, Seasons, Cats and Dogs, Get Together, Get to Work, Realm of Magic, Parenthood, Vampires, Dine Out, Outdoor Retreat, Tiny Living, Moschino Stuff, My First Pet Stuff, Toddler Stuff, Vintage Glamor Stuff
Steps: How can we find the bug ourselves? Click on the mailbox/computer/cellphone and try to apply to university.
What happens when the bug occurs? "Apply to university" isn't an option, whether I click on the mailbox, under the university option on the computer, or on the cellphone.
What do you expect to see? I want to be able to apply for university.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Updated sims

‌

My sims can't apply to university, it's just not an option that shows up? I only noticed this problem since updating sims, but it's possible it happened before. I do have mods and CC downloaded, but CC (like clothes, hair) shouldn't be a problem for gameplay and the only mods I have are MC Command Center and Twisted Mexi's All Cheats, neither of which have caused problems for me before.

[crinrict · Accepted solution]

@ruru75 Have you been able to solve this ?

[crinrict]

Hi @ruru75 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

[crinrict · Accepted solution]

@ruru75 Have you been able to solve this ?