Can´t Start Sims4 [ed35e0ea:29f00e76:00000000:18a1dd51]

[ieinrokumar5]

There is quick fix for it that worked! 

For that, please go to Documents > Electronic Arts > Sims 4 Folder > Rename the folder Sims 4_old > Relauch the game. 

Caused due to issue with game saves file 

Thank you! 

[Sims-Mania01]

This worked!!

[GamingGirl365]

@ieinrokumar5 for me this unfortunately this didn't work and deleted everything. maybe its only works for certain PCs, but thank you!

[Ettegirl]

It worked for about 6 minutes and then it just stopped. It loads and loads but nothing happens! Starting to go crazy! So if anyone knows why this is, please help me!!

[CMHStar]

@Phantomlover1717 OH MY GOD!!!! THANK YOU SO MUCH!!!! AFTER 2 WEEKS I CAN FINALLY PLAY IT AGAIN!!! WHY DID IT TAKE ME 2 WEEKS TO FIND YOU!!!!

[DonroaAkashu]

@GamingGirl365   Did you follow the advises in the link provided on the first page in this thread? I will paste it again:
https://sims4.crinrict.com/eng/2015/08/game-already-running/

Renaming your The Sims 4 folder only creates a new folder with nothing added to it, since the game cannot read the old folder when it is named differently than: "The Sims 4". Your saves and builds etc are still in the renamed folder. You can paste them into the newly created folder when you get your game running again.  Here is a longer description. Don't move over your old files to the new folder until you have followed the advises in the first link.
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

@Ettegirl   Could you please also rename your The Sims 4 folder, like described here:
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

Don't move back your old files yet. First follow the advises in this thread, and if it doesn't work, state what you tried.
https://sims4.crinrict.com/eng/2015/08/game-already-running/

[RoxanneHer]

@ieinrokumar5 This actually worked for me, i am on a mac, after i updated with the most recent updated i ran into this error, has never happened before, i ran into several issues. This was the very first error so i went through repairing and updating my actual game, then uninstalling and reinstalling origin which with the latest update caused issues with permissions, so i was not able to open origin after i had to allow permission to origin i ran back into the same error. I went through and shared my folder still nothing, then just renamed my folder, it started a whole new folder but it worked and was able to copy over my stuff afterwards, I have played in it with the information copies with no issues since trying this. Thank You so much!!

[BethGibson3690]

@crinrict That is not working me please help me

[crinrict]

@BethGibson3690 What did you try so far ? Are you on PC or Mac ?

[ebm_bree]

what helped me is removing the userData.lock file from the documents>electronic arts>sims4 folder, after that all you need to do is relaunch the game. But i have to warn you, unfortunately you loose all your families etc. so i recommend saving them to your gallery unlike me