August 2019
There is quick fix for it that worked!
For that, please go to Documents > Electronic Arts > Sims 4 Folder > Rename the folder Sims 4_old > Relauch the game.
Caused due to issue with game saves file
Thank you!
September 2019
This worked!!
October 2019
October 2019
It worked for about 6 minutes and then it just stopped. It loads and loads but nothing happens! Starting to go crazy! So if anyone knows why this is, please help me!!
October 2019
October 2019
@GamingGirl365 Did you follow the advises in the link provided on the first page in this thread? I will paste it again:
https://sims4.crinrict.com/eng/2015/08/game-already-running/
Renaming your The Sims 4 folder only creates a new folder with nothing added to it, since the game cannot read the old folder when it is named differently than: "The Sims 4". Your saves and builds etc are still in the renamed folder. You can paste them into the newly created folder when you get your game running again. Here is a longer description. Don't move over your old files to the new folder until you have followed the advises in the first link.
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
@Ettegirl Could you please also rename your The Sims 4 folder, like described here:
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
Don't move back your old files yet. First follow the advises in this thread, and if it doesn't work, state what you tried.
https://sims4.crinrict.com/eng/2015/08/game-already-running/
October 2019
October 2019
October 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2019
what helped me is removing the userData.lock file from the documents>electronic arts>sims4 folder, after that all you need to do is relaunch the game. But i have to warn you, unfortunately you loose all your families etc. so i recommend saving them to your gallery unlike me