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Re: Sims 4 initialization error at startup after update

by kreatora
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Original Post

Can't Play Game... "Unable to start" message in a box pops up when I try playing

★★★★ Newbie

Anytime I try to play the sims and box with a message pops up that says, "Unable to start: Initialization error at start up. [135dec40:29f00e76:00000084:18a1dd51]"

I have tried uninstalling The Sims 4 and Origin and then reinstalling them both and it still says the same message. I even tried repairing The Sims 4 and restarting my computer and it still says the same message. Please Help! I play on PC and it started doing this after the new update...

Message 1 of 8 (149 Views)

Re: Can't Play Game... "Unable to start" message in a box pops up when

★★★★ Novice

Sounds similar to me. Every time I try and play the game since the new update, the computer crashes, even if just on the main menu.

Message 2 of 8 (142 Views)

Re: Can't Play Game... "Unable to start" message in a box pops up when

★★★★ Newbie

I can't even open the game to get to the main menu lol

Message 3 of 8 (137 Views)

Re: Can't Play Game... "Unable to start" message in a box pops up when

★★★★ Novice

I think this thread may help us both:
https://answers.ea.com/t5/Technical-Issues-PC/Game-won-t-load-at-all/m-p/8089852#M148382
It seems the update can break files for some people.

Message 4 of 8 (123 Views)

Re: Can't Play Game... "Unable to start" message in a box pops up when

★★★★ Newbie

I'll give it a try, let me know how it works for you

Message 5 of 8 (115 Views)

Re: Can't Play Game... "Unable to start" message in a box pops up when

★★★★ Newbie
@Toztabud Still not working for and still pops up with the same message, thank you though... Guess I'm gonna play The Sims 3 for now :/
Message 6 of 8 (83 Views)

Sims 4 initialization error at startup after update

★★★★ Newbie

after i updated my sims i tried opening it and i kept getting:

Unable to start

Initialization error at start up.

[135dec40:bc6bb669:0000006d:00000000]

i tried repairing my game and that resulted in multiple errors.

is this happening to anyone else and is there a fix for this?

thanks.

Message 7 of 8 (67 Views)
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Re: Sims 4 initialization error at startup after update

[ Edited ]
★★ Pro

@iiRosePetalsii 

@tomb420123 
@Toztabud 

 

Go to Documents/ElectronicArts - inside will be The Sims4 folder
Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem.

If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7, Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
Step 9. Check if there are newly updated version mods you are using.
Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. If all is OK - delete The Sims4 old folder.

 

Your saves and library will not be damaged and everything will be as it was.

 

I don't work for EA

 

Message 8 of 8 (33 Views)
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