@ihascupcake21105 i'm sorry im late but i just had this problem too, but if you have origin, go to your library and right click the game the you want to transfer on your computer, for example the sims, and go to where it says move, create a new folder and put it in the new folder, after that it should download the game, the expansion packs and more to your computer whether you have a new computer or the same computer. I hope this helped Standard smile.