Can I exchange some items back to get my sims points back?

[sarahholdenried]

I have some items that I never got to use in game after I used some sims points to get them. Some items I am wondering if I can have be given back to receive the sims points I used to get them.
Is this possible?

[puzzlezaddict · Accepted solution]

@sarahholdenried  No, sorry, there's no way to exchange store items or get credit to put towards other purchases.  If the content you bought isn't working, I can try to help you with that, but the EA doesn't offer store refunds.

[puzzlezaddict · Accepted solution]

@sarahholdenried  No, sorry, there's no way to exchange store items or get credit to put towards other purchases.  If the content you bought isn't working, I can try to help you with that, but the EA doesn't offer store refunds.