Help us improve Answers HQ! Take Survey No, Thanks

Can I exchange some items back to get my sims points back?

by sarahholdenried
Reply

Original Post

Highlighted
Accepted Solution

Can I exchange some items back to get my sims points back?

★★★★ Novice

I have some items that I never got to use in game after I used some sims points to get them. Some items I am wondering if I can have be given back to receive the sims points I used to get them.
Is this possible?

Message 1 of 2 (90 Views)

Accepted Solution

Re: Can I exchange some items back to get my sims points back?

@sarahholdenried  No, sorry, there's no way to exchange store items or get credit to put towards other purchases.  If the content you bought isn't working, I can try to help you with that, but the EA doesn't offer store refunds.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.

View in thread

Message 2 of 2 (81 Views)

All Replies

Re: Can I exchange some items back to get my sims points back?

@sarahholdenried  No, sorry, there's no way to exchange store items or get credit to put towards other purchases.  If the content you bought isn't working, I can try to help you with that, but the EA doesn't offer store refunds.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (82 Views)
sims-four-characters

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help