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[CURRENT ISSUE] Several Issues after incomplete Installation

by crinrict
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Original Post

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Re: Sims 4 sims broken

Hero
@Kalder130 Close the game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 771 of 873 (71 Views)
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HELP! Red & white checkered sims with ‘?’ in CAS

★ Novice

I’ve been playing Sims 4 on my MacBook Air for about a year and I’ve been playing with various expansion packs. Up until this issue, I’d been playing with a lot of custom content (particularly from The Sims Resource) which I have since deleted in the hopes that it would resolve the issue. Today, after downloading three new expansion packs, I went into CAS and 99% of my hairstyles & clothes make my sim white and red checkered with black question marks on them. I’ve deleted all my custom content, I’ve repaired my game through Origin. It’s still doing it, and I don’t know what to do. 

Message 772 of 873 (91 Views)
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create a sim

★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? i dont know
What expansions, game packs, and stuff packs do you have installed? cats and dogs, jungle adventure, season, island living,get famous ,outdoor retreat and laundry day stuff
Steps: How can we find the bug ourselves? figure out how to fix the bug
What happens when the bug occurs? i can't see the skin color hair color or the clothes
What do you expect to see? i expect to see a normal sim
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system?

When im in the create a sim they appear with red and white skin with interrogation point on them ??? Even if i go in the library to get a sim they also appear looking like this !?

Message 773 of 873 (355 Views)
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Re: HELP! Red & white checkered sims with ‘?’ in CAS

★★ Newbie

me too just posted the same thing with two pictures proving it -_-

Message 774 of 873 (356 Views)
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Re: create a sim

[ Edited ]
Hero

@zNikita25

@taylorbenwell95 

 

I merged your post with the master thread on this

Try repairing your game by repairing your game through Origin (right click on the game and choose repair game)

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 775 of 873 (343 Views)
Highlighted

Re: Sims 4 sims broken

★★ Newbie
@crinrict I’ve done that but I will try again
Message 776 of 873 (273 Views)
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Re: create a sim

★ Novice

Yeah I did that and reinstalled the game also and neither did anything. 

Message 777 of 873 (242 Views)
Highlighted

Re: create a sim

Hero
@taylorbenwell95 Did you try all the suggestions on the first post ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 778 of 873 (212 Views)
Highlighted

Re: create a sim

★ Novice

yes I repaired the game through origin twice and I’ve also uninstalled and reinstalled and it’s still happening. 90% of everything is red and white! It’s only started occurring since I downloaded the three new expansion packs. I’ve deleted all the mod cc and it’s still happening. I just want to play sims Frown

Message 779 of 873 (168 Views)
Highlighted

Re: create a sim

Hero

@taylorbenwell95 

 

There are some other suggestions

 

Suggestions how to solve this

 

  • Check if all your CC is still compatible with the game
  • Repair the game through Origin by right-clicking on it
  • Delete the following file (it will recreate, it's a cache file): documents\electronic arts\the sims 4\localthumbcache.package
  • Reset your game to factory settings
  • Reinstall your game

Did you also try those ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 780 of 873 (155 Views)
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