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I was playing Sims 4 like normal and more and more of the sims have started to get either black and white or red and white patched with question marks on their face and body. I have no custom content or mods (I don't even know how to add that stuff) but just for good measure I went into settings and turned off CC and Mods just in case. I also repaired the game. How do I fix this?
As soon as I download the new patch and university expansion pack, the graphics for all sims in the game have become completely distorted for some reason. Sims skin seems to be missing and instead sims are shown in patches of red, white and black with question marks covering their bodies. It’s very hard to explain so I attached a photo below.
When I opened my game some of my character's clothing and skin we're broken and had the big white and red patches on them. My mods are organized in multiple folders in my mod folder, for example, I have a folder dedicated to clothing mods. So I took all my cc out and when I tried to make a new character to see if the problem was fixed but they're skin and clothing were broken and had the white and red patches even though I have no mods. Even the premade sims skin is broken. Can somebody please help with this issue.
Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 126.96.36.1990
What expansions, game packs, and stuff packs do you have installed? Get to work, seasons, city living, get famous, cats and dogs, discover university,dine out, spa day, my first pets, bowling night, perfect patio, luxury party
Steps: How can we find the bug ourselves? In CAS and build buy mode
What happens when the bug occurs? Whenever i try to use DU CAS and build buy items
What do you expect to see? Correct content
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Whenever I try to play in the discover university world, britechester, every item related to the discover university pack looks broken. All build/buy items dont come up and whenever i try to use Discover University CAS items they make my sims red and have question marks everywhere. I removed all of my mobs and CC and even disabled it in the game settings and it still does this. I've inserted a screenshot below. I haven't been able to play with the expansion pack yet. Please help
After the November 2019 update, my sims have had this glitch. I've tried doing everything, I cleared the cache, I removed my mods, and I even completely backed up and restarted my entire game. Even when my game is completely base game and no former saves or gallery downloads, my sims still look like this. I'm wondering if this is an issue anyone else has had and that you could help me fix this. I'm on macOS Mojave if that helps. Thanks so much!!