November 2020
Thank you so much!!! This has worked. Love a right click!!! Although deleting the caches was quite scary!!
Thanks again.
November 2020 - last edited November 2020
Hi so I use cas cc in my sims 4 game sometimes, it is all tested and working and I haven't added any new items for months, however one of the original non cc hairs from the base game now appears the same way custom content that is missing a mesh appears. I have never noticed this problem before so I can't be sure how long it has been there but it must be relatively recent. Possibly it is a glitch in the new update but I would've thought more people would talk about it. I've attached a picture of what I see and which hair it is.
November 2020
@Emberly2 Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair. If that doesn't help, clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
restart your computer, and repair again.
December 2020
Hi, I just reinstalled Sims 4 on my new computer and after a wild night trying to install it without Origin bluescreening my computer, I narrowed down the culprit to Outdoor Retreat.
I isolated it and downloaded it separately from the the others and it seems to have installed without blowing up, EXCEPT the hairs have the red and white "?" texture on them.
Everything else from the pack seems to be working.
I've tried repairing and even removing the pack and redownloading, to no avail.
Any help appreciated.
December 2020
I'm having this problem too bcuz of the latest (08.12.2020) update. I was playing last night & everything worked fine.
I've never used any mods or CC & have all packs except star wars & snowy escape.
In addtion to all the question marks on my SIM and lost textures on assets both on & off my lot (even the 'background' assets), my SIM has dramatically increased in size (weight).
Also, it's not just MY Sim that's not displaying correctly, even the NPC's are red & white with question marks on them.
As I loaded this save the error that came up said, "One or more Create a Sim items have been removed. The items may not be installed on your computer or the EA Account that is currently logged in does not own these items."
I will try the suggestion below & respond if it worked or not.
December 2020
Okay. So I did the right click & repaired in Origin (which includes waiting for it to 'verify' each pack again), & also deleted the thumbcache's as directed previously at the beginning of this thread. My SIM is still SUPER big (she was level 10 fitness before) but other than that it seems to have worked, thanks!
December 2020
After a week without playing, origin asked me to update the game, when I entered the cas the sim was broken (like with that interogation sign in the whole body) it was the same with mods or with ea clothes, also when I press a part from the sim I do not get the menu of accessories, clothes, hair etc. If anyone has any idea what I can do tell me pls
December 2020
Hey ^^
I did the new update and the skin of my sims are broke, same for objects who had a weird texture, i don't know what I did wrong. Please help me
December 2020
How are they broken?
December 2020