November 2020 - last edited November 2020 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.154
What expansions, game packs, and stuff packs do you have installed? perfect patio spa day city living get to work
Steps: How can we find the bug ourselves? not sure
What happens when the bug occurs? my sims turn red black and white
What do you expect to see? my game to be fixed
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. took mods out, uninstalled game
my sims are red and white with black question marks. when i take the cc out the sims are fine, but once i put them back in they go to those colors, i've even repaired, uninstalled and reinstalled the game i really need help!!!!
Edit By Crinrict: Corrected version number
November 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2020
Just updated after the new update for snow escape. I guess EA tried to fix the game with another small update so it wouldn’t crash, but now when I play in the mountain, the world is blacked out and there are purple question marks in place of trees. My sims are also doing that glitch where they have red white and black with more question marks. I don’t know what to do, can I not play the game now?
November 2020
Try a game repair via origin.....
November 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? Cats and dogs, city living, discover university, get famous, get to work, island living, seasons, dine out, jungle adventure, outdoor retreat, realm of magic, star wars, tiny living, vintage glamour stuff
Steps: How can we find the bug ourselves? I really am not sure. I don't know if it's just in my game or if it with the new update. I just opened up my game and everything had questions marks and was all colorful. I tried starting a new world to see if that was affected too, and it was.
What happens when the bug occurs? From opening the game, the world and the sims are very colorful with question marks on them.
What do you expect to see? Everything is colorful and with question marks.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I just did the latest update.
My sims and world have gone all wonky! I opened my game today, and this is how everything looks. Does anyone know what to do?
November 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2020
When the new sims update came. My sims 4 world had colorful question marks, I don’t know how to explain it. I’m new to the sims so I don’t know what to do. Please help me😶
November 2020
@potgang35785 Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair. If that doesn't help, clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
restart your computer, and repair again.
November 2020
Hi,
I started my Sims 4 game today and got a pop up on the menu screen which said a patch had been uploaded to fix the problems a previous patch had caused. Fine. But now some outfits on some sims cause them to have white skin tone with red question marks all over???? Llama images instead of a view of Brightchester????? Blue plants instead of green and huge purple spikes instead of tree trunks????
I have no mods or CC installed.
Any ideas or solutions appreciated.
Thanks
November 2020
@Layla298 Please try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair. If that doesn't help, clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
restart your computer, and repair again.