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Re: My Sims 4 items sims have question marks on them. I’ve tried EVERYTHING

by Quill1010
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Original Post

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Red question marks, Black Eyes, Broken Game

★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? EP03
What expansions, game packs, and stuff packs do you have installed? Basically everyone besides the 2 newest because I cant even play my game anymore
Steps: How can we find the bug ourselves? Easily, every time you play. It is unplayable..
What happens when the bug occurs? 10/10 every time
What do you expect to see? Red question. marks on their bodies, black eyes, my worlds wont load
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

Examples

Message 851 of 932 (238 Views)
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Re: Sims not displaying skin tone

Hero
@queenmakeda1 Try again. Sometimes it needs more than one repair. It's a mystery issue.

@drostma I merged your post with the master thread on this

Try repairing your game by repairing your game through Origin (right click on the game and choose repair game)

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 852 of 932 (215 Views)
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Checkered Sims with Question Marks/ Missing Textures

★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.66.139.1220
What expansions, game packs, and stuff packs do you have installed? cats and dogs, discover university, get to work, island living, seasons, spa day
Steps: How can we find the bug ourselves? n/a
What happens when the bug occurs? n/a
What do you expect to see? n/a
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. i just updated my game today and have never had this problem before

Today after updating my game, all my sims are covered in red and white chequered question marks. I've never had this problem before and can't see a reason why its happened or how to fix it. 

I've repaired the game on Origin as i seen this was suggested to someone else with a similar problem but this didn't work. 

Message 853 of 932 (219 Views)
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Re: Checkered Sims with Question Marks/ Missing Textures

Hero
@jade2002x I merged your post with the master thread on this

Try repairing your game by repairing your game through Origin (right click on the game and choose repair game)

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 854 of 932 (207 Views)
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Re: Checkered Sims with Question Marks/ Missing Textures

★★★ Newbie

Thank you for this suggestion but I've tried this and it didn't seem to fix it. 

Message 855 of 932 (196 Views)
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Re: Checkered Sims with Question Marks/ Missing Textures

Hero
@jade2002x There's some other suggestions on the first post you can try

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 856 of 932 (193 Views)
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Re: My Sims 4 items sims have question marks on them. I’ve tried EVERYTHING

★★★ Newbie

I have the same issue but I cant repair it because origin wont load anything! I even changed my router. Nothing.

Message 857 of 932 (192 Views)
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Re: My Sims 4 items sims have question marks on them. I’ve tried EVERYTHING

★★★ Newbie

also my worlds wont load

Message 858 of 932 (191 Views)
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Re: My Sims 4 items sims have question marks on them. I’ve tried EVERYTHING

Hero
@Quill1010 That all points towards a faulty installation.

If Origin doesn't load, try clearing Origin cache: https://crinrict.com/blog/2014/09/delete-origin-cache-files.html

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 859 of 932 (172 Views)
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Skin Glitch Red/White/?

★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.66.139.1020
What expansions, game packs, and stuff packs do you have installed? Discovery University, Get Famous, Seasons, Get to Work, City Living, Parenthood, Dine Out, Tiny Living, Laundry Day, Nifty Knitting, Toddler Stuff
Steps: How can we find the bug ourselves? Try to play a household/ Play a household/ Interact in live mode at all
What happens when the bug occurs? The Sims skin goes Red/White, eyes go Red, and there are random question (?) marks everywhere. It doesn't leave if you pan out of the sim. Sometimes it appears on the sims avatar on the bottom but sometimes it does not. It doesn't affect every Sim, very random selection. Doesn't just affect active household but townies walking around can also have it.
What do you expect to see? A normal Sim skin color.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After the most recent one. I think it was an update made at the beginning of September or late August.

I've seen this issue on a forum on a Facebook group but I can't find it on here as already being addressed.

Message 860 of 932 (101 Views)
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