December 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? FP01: 1.assets.ml-fp01.319
What expansions, game packs, and stuff packs do you have installed? Get famous, seasons, pets, city living, get together, get to work, parenthood, dine out, spa day, outdoor, my first pet stuff, laundry day, toddler stuff, holiday celebration
Steps: How can we find the bug ourselves? Ive tried deleting the sims 4 folder and starting new. Nothing words. It was working well before I installed legacy.
What happens when the bug occurs? I can cod creat a sim. Cannot see some character at all. Completely gone
What do you expect to see? My sim. So I can create a household and play
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
Trying to find a way to create a household. Since downloading the update (Legacy) I cannot see my sim at all in CAS.
December 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.59.73.1020
What expansions, game packs, and stuff packs do you have installed? Get Famous, Pets, Magic and vampires
Steps: How can we find the bug ourselves? When I open CAS at anytime, I cannot see the sim
What happens when the bug occurs? I cannot see the sim
What do you expect to see? I try to make a sim or change a sims outfit,but the sim does not show up
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After the latest update
When I open CAS, the sim does not show up. This happens anytime I open CAS, and has been happening after the latest update. I have already tried the backup thing suggested by Crin and it has not worked. Help please
December 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2019
@11174041 Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.
December 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.59.73.1020
What expansions, game packs, and stuff packs do you have installed? island living, get famous, seasons, cats and dogs, city living, get together, get to work, realm of magic, strangerville, jungle adventure, parenthood, vampires, dine out, spa day, outdoor retreat, my first pet stuff ( but in the main menu it says "see requirments" in red when I hover my mouse over this, laundry day stuff, toddler stuff, fitness stuff, spooky stuff, perfect patio stuff, luxury party stuff, and holiday celebration pack
Steps: How can we find the bug ourselves? any time I go to CAS or load any sims that already placed in a neighborhood, whether I created them or not, the skin doesn't load, it shows as red and white checkerboard with large black question marks on it
What happens when the bug occurs? same as above question
What do you expect to see? sims skin not loading
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I haven't played in a few weeks and today when I opened Sims 4 it had to do a system update and after the update it started doing this.
This issue is happening with all Sims in during my game play whether they are ones I created or not. Even in CAS while creating new sims this is what they look like not matter what skin type/color I choose
December 2019
HELLO! I know someone already asked this question for ts3, but i wanted to ask for ts4. My sims are invisible. It's not just one save file, its all of them. In cas too, and I don't use cc or mcc. I don't know what else to say, please help me.
December 2019
@BrennaBear123 Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.