November 2019
@Abby_Microwave I've merged your post into the master thread for this issue. Please see the first post for troubleshooting suggestions.
November 2019
Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game.
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.
November 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2019
Yes, I have mods and I did take them out of my Mods folder but that sadly didn't change anything. I even turned off the mods inside my game but the skin and hair are still broken.
November 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Deutsch
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1010
What expansions, game packs, and stuff packs do you have installed? Everything except MFPSP and RGSP.
Steps: How can we find the bug ourselves? All the sims, played by me or randomized in the game, are missing their skin.
What happens when the bug occurs? They have white and red checkered skin.(The skin that appears when the game can't find a pattern)
What do you expect to see? I would like the normal skin colours back.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I installed the resent patch. I also added University, ROM and BNSP.
It first appeared in my normal save game after the new patch. I also tried creating a new sim but had the same issue. Going into "creat a sim" and trying to change the skin colour of an existing sim also doesn't work.
November 2019 - last edited November 2019
Did you save the game after first seeing this? If so that save is permanently damaged.. Start a new save to test with.
November 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2019
@SnowsoulGamer I've merged your posts into the master thread for this issue. Please see the first post for suggestions.
November 2019 - last edited November 2019
@PresDoesGaming I'm so happy to hear that! Thank you for letting us know, and happy simming!
SheriGR – I don’t work for EA.
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November 2019
I recently downloaded some skin overlays and I went into my game and saw that nearly everybody had white and red skin, like whenever a cc item is broken. I deleted all the custom content I downloaded that day and I went back into the game and they were still the same. I'm not sure how to fix it, any help?