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Re: City Living Clothes Corrupted

by crinrict
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Original Post

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Re: black squares and question marks over my sims body?

★★ Novice

@SheriGR 

I tried everything you said and it doesn’t seem to be working Frown

When I bought the Sims folder onto my desktop it didn’t make another one and it still wont let me repair the game.

 

Message 10 of 873 (2,581 Views)
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Re: black squares and question marks over my sims body?

Champion

@Spiritjammer14 Hmmm... If you're willing to can you please try this then: 

  • Exit your game and Origin.
  • Move your 'The Sims 4' folder ( Documents > Electronic Arts > The Sims 4 ) to your desktop. (Save this old "The Sims 4" folder on your desktop for reference.)
  • Then start the game, and a new 'The Sims 4' folder will be created by the game.

Please then go into your Sims 4 game and begin a new game save. Now check the sims that are in this new game save (which should all be the default sims that the game brings in) and see if they have this skin issue.

 

Let us know how this goes, please. 


SheriGR ☕ –  I don’t work for EA.
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Message 11 of 873 (2,577 Views)
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Re: URGENT Red, white and question marks on my Sims.

★★ Novice

I have the same, I have NO custom content and I have tried repairing the game, can someone please help?

Message 12 of 873 (10,677 Views)
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Re: URGENT Red, white and question marks on my Sims.

Hero
@giraffey2008 Have you tried my suggestion above resetting the user folder ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 13 of 873 (10,652 Views)
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City Living Clothes Corrupted

★★ Novice

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1210
What expansions, game packs, and stuff packs do you have installed? City Living, Seasons, Cats and Dogs, Get To Work, Parenthood, Spa Day, Outdoor Retreat, Dine Out, Laundry Day Stuff, Toddler Stuff, Bowling Night Stuff, Backyard Stuff, Kids Room Stuff, Movie Hangout Stuff, Cool Kitchen Stuff
Steps: How can we find the bug ourselves? Enter CAS and select any clothing or accessory item from City Living, I’ve found it on the flats, suit jackets and turbans.
What happens when the bug occurs? When Sim is wearing items of clothing from the City Living pack, Sim has the same error as when an article of CC clothing is corrupted/has missing mesh (red and white with question marks on body, eyes red, etc)
What do you expect to see? Sims should be able to wear the clothing as normal with no corruption.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. November Patch

Find link of video of the issue below: 

 

https://drive.google.com/file/d/1I9ESurb_jQnnKhweh7DPDOOzgdlFpuZz/view?usp=drivesdk

Message 14 of 873 (3,786 Views)
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Re: City Living Clothes Corrupted

Hero
@HayleyMaddisonx I merged your post with the master thread on this.

Could you please try repairing your game through Origin.

There's some more suggestions above.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 16 of 873 (3,779 Views)
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Re: City Living Clothes Corrupted

★★ Novice
@crinrict I’ve repaired the game and deleted my local thumb cache and still happening. All mods and cc are updated and it is only happening with 70-90% of City Living clothing
Message 17 of 873 (3,746 Views)
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Re: City Living Clothes Corrupted

Hero
@HayleyMaddisonx Did you try renaming the user folder and not put any cc/mods back ? Does it also occur then ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 18 of 873 (3,739 Views)
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Sims skin is messed up (Nov 2019 patch bug)

[ Edited ]
★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1010 (64 Bit)
What expansions, game packs, and stuff packs do you have installed? Get to work
Steps: How can we find the bug ourselves? Load or create new game.
What happens when the bug occurs? It's mainly male sims, their skin is red and white with a couple of question marks on it.
What do you expect to see? Normal looking sims.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The newest patch from November 2019.

After I updated my game, I went to play The Sims 4 then noticed the sims didn't look right, I exited out of the game then went back in, and the sims were still messed up, I went back to main menu and clicked new game, to see if it was just my saved games but it wasn't and nothing I clicked changed how they looked. However, the male child looks normal but none of the other ages did, and when I went though the female sim I noticed some of the hair caused the sims skin to not look normal, and that the female toddler also has the same problem.

Message 19 of 873 (3,724 Views)
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Re: Sims skin is messed up (Nov 2019 patch bug)

Hero
@simmerlolly I merged your post with the current thread on this.

Have you tried repairing your game through Origin yet ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 20 of 873 (3,713 Views)
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