April 2020 - last edited July 2020 by crinrict
Just updated to the new patch on 4/7/20 from Origin, game loads to home screen, but when I go to play it seems to load for about 5 seconds and then crashes. For both loading screens before the home screen, and to play, it looks like the attached image.
Solved! Go to Solution.
April 2020 - last edited July 2020
HI @bina_incog
Start by repairing the game through Origin.
1. Close the game
2. Right-Click on the game in Origin
3. Hit Repair game.
Could you also post a picture how that looks ?
EDIT: If you have this issue in the Gallery, then you need to update the UI Cheat Extension Mod. There's a current version available.
EDIT: Please use this thread if you have further issues: https://answers.ea.com/t5/Technical-Issues-PC/PLEASE-POST-HERE-Black-Red-Checkered-Sims-with-Questio...
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2020
@MKartman2019 Please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to that folder yet; just see whether you can start a new save and play for a bit. Let me know either way.
If you can't load the game even with a clean folder in place, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
April 2020
I also have his issue with the exact same image appearing. I removed the sims 4 folder from my Electronic Arts folder in documents and it is still crashing after I hit play.
April 2020
@374s000 Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
April 2020
Hello!
I just recently updated my Sims 4 game on April 10, 2020. The last time I played it was April 2nd and it was perfectly fine. aAfter I updated the game, the loading screen began to show the phrase “Loading Tips Here...” with 3 Ws stacked on top of each other under it. there is also a random blue bar in the corner. When I load my game, the home screen doesn’t show any of the expansion pack previews except for a blue box under each one with 3 Ws once again. I didn’t recently download anything so I don’t think it was a
CC error or anything. Any help?
Thanks !
April 2020 - last edited July 2020
HI @bina_incog
Start by repairing the game through Origin.
1. Close the game
2. Right-Click on the game in Origin
3. Hit Repair game.
Could you also post a picture how that looks ?
EDIT: If you have this issue in the Gallery, then you need to update the UI Cheat Extension Mod. There's a current version available.
EDIT: Please use this thread if you have further issues: https://answers.ea.com/t5/Technical-Issues-PC/PLEASE-POST-HERE-Black-Red-Checkered-Sims-with-Questio...
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2020
I had to repair it on origin but it is working now
April 2020
Hi! Really weird issue since updating.
I can open the gate and it will go to the main page; i.e. new game / load game. But - no matter what option I choose, the load page then shows the attached image for around 15 seconds and then crashes.
"Loading Tip here"
W
W
W
It's odd and i have searched high and low for a fix. Have tried the whole move the folder to desktop and change save location, but it won't work. Really weird and annoying whilst in lockdown!!
thanks so much for help!!
Danni