June 2019 - last edited June 2019
I updated the Nvidia driver. It was not very old. And my Windows 10 is up-to-date.
But my game is still choppy and unplayable.
I will test being unconnected. What about going to offline mode instead? Is that sufficient?
UPDATE 1: Wow, going to offline mode has made a tremendous impact! I'm not sure it's 100 percent solved, but it's so much smoother.
UPDATE 2: It's better but not much and still unplayable. Even the loading EA and Maxis intro graphics lag.
That was it!
Is there any way to fix this permanently? I've never had this problem until this pack was installed. I'd like to still be connected to the internet while playing.
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Hello everybody, hello @SimQARobo,
I also have the same problem like many others here described. After a long research I decided to open another thread on the German EA Answers HQ, because nothing I have done already changed my situation. @crinrict already helped me a lot and Sims 4 is now working better, if the internet connection is detached. Yesterday he requested, whether I could answer the questions @SimQARobo asked and provide my data here for further studies. In the following you can find my answers and the latest DxDiag file.
I bought the Origin Digital Deluxe Edition and play with the Cats&Dogs and the Vampire expansion (idk the correct term in English), if this is relevant.
I am using an Ethernet connection.
30 mods were installed before sharing my problem, meanwhile I delete all of them. But a long time before the lags came up I already had mods and everything worked without problems.
The folder is empty while playing and while not.
292 files staying in the Tray folder and they are using 11,5MB memory.
Yes I will.
I hope the information provided can take part in solving the problem in the near future. Cannot playing Sims as one of my favourite games correctly and smooth is not easy.
Bauaar / Lukas
Weird issue... I can completely isolate my computer from the internet and the game works fine, and immediately drops to 1 fps as soon as i put my Ethernet back in. Same problem in safe mode with networking enabled.
Not sure if it would help any, but I probably should also mention i have only the base game, no DLC or packs or anything. Not even the free stuff or mods, completely stock, freshly installed, brand new copy of Sims 4.
Thanks, good luck
I also want to mention something else real quick;
Ethernet is a recurring element in this thread, and might have something to do with the issue.
For the sake of investigation, i downloaded and installed the sims onto my laptop, which connects via WiFi, and i have absolutely no problems with it.
My laptop, mind you, is no gaming powerhouse, but the game ran fine, or at least, didn't have the same symptoms as my desktop with Ethernet.
Hope that helps. I'll grab a WiFi adapter sometime and see if the issue persists on my PC to see if that narrows down the problem.
Really weird issue, never seen something happen like this on any game before.