Help us improve Answers HQ! Take Survey No, Thanks

[CURRENT ISSUE] Incredibly Low FPS when connected to Internet

by Rujubee123
Reply

Original Post

Highlighted

Re: sims 4 incredibly low fps

★★ Novice
Playing offline or closing all of my other applications didn't change anything
Message 11 of 133 (2,108 Views)
Highlighted

Re: sims 4 incredibly low fps

Hero

Hi @Rujubee123 

 

Could you try a clean boot as described here: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/ ?

 

Did you put Origin in offline mode or cut the connection ? 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 12 of 133 (2,099 Views)
Highlighted

Re: sims 4 incredibly low fps

★★ Novice
Originally I had just put Origin in offline mode, but disabling my ethernet and Wi-Fi connection made the game run smoothly again. It's better than nothing, but I would like to enjoy content from the gallery. Is there any further fix to this?
Message 13 of 133 (2,061 Views)
Highlighted

Re: sims 4 incredibly low fps

Hero
So it's something about your connection making the game lag. You're not the first to have this issue.

Are you playing any online games and do you have any issues with those ?

Could you try rebooting your router ?

We're venturing into territory I'm really bad at helping with so let me do some research first before getting back to you (also it's getting a bit late here).

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 14 of 133 (2,058 Views)
Highlighted

Re: sims 4 incredibly low fps

Hero

Hi @Rujubee123 

 

are you using an Lan or a WLan connection ? If you have both, could you test if it makes a difference ?

 

 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 15 of 133 (2,028 Views)
Highlighted

Re: sims 4 incredibly low fps

[ Edited ]
EA Sims Team

@LT_Gavin Does disconnecting the internet on your computer make the game run smoother as well?

 

@Rujubee123 Could you share videos of the game performance with the internet connection versus without it?

 

Instructions on how to send files are here:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

 

EDIT: Also, for both of you, do you have the "Share Usage Data" box enabled in the Game Options > Other section?

Message 16 of 133 (1,997 Views)
Highlighted

Re: sims 4 incredibly low fps

★★★ Novice

I've been running a sub-10 fps for awhile. Disabling my ethernet makes it jump back up to 100+fps.... 

 

Is that the solution or is there a way to not have to live in the stoneage while playing Sims? 

Message 17 of 133 (1,494 Views)
Highlighted

Re: sims 4 incredibly low fps

Hero

Hi @Monocricket 

 

could you share the info @SimQARobo  asked (if you haven'd done so)

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 18 of 133 (1,487 Views)
Highlighted

Re: sims 4 incredibly low fps

★★★ Novice

Having trouble with my video editing software, I was hoping to shrink the size of the file and cut it up but...

 

Here's a google drive link. 

 

https://drive.google.com/open?id=1Ck4a5CdhuLwSVBBBG_ME0oaKukr3ci_o

Message 19 of 133 (1,481 Views)
Highlighted

Re: sims 4 incredibly low fps

Hero
Thank you

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 20 of 133 (1,476 Views)
Twitter Stream