Help us improve Answers HQ! Take Survey No, Thanks

[CURRENT ISSUE] Incredibly Low FPS when connected to Internet

by Rujubee123
Reply

Original Post

Re: Cant play with internet

@ObiBramKenobi  There are a couple fixes that worked for some people in the same situation.  One is installing a newer LAN driver directly from the manufacturer of the chip, in this case a driver from Realtek rather than one from the manufacturer of the motherboard.  Here are more details from the person who posted about it, under Fix 5:

 

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Int...

 

Another fix is two posts later in the same thread: someone found that their system had allocated 0 MB for temporary internet files and set it to 330 MB instead.  A more thorough description is in this post:

 

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Int...

 

Even if neither approach works for you, please let us know, since that's useful information to have.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 161 of 196 (1,285 Views)

Re: Cant play with internet

★★ Novice

Thank for the response, 

 

I couldnt change the allocated memory, it said i only could get between 8-8 (weird). But i ran a Ccleaner again and suddenly i got 144 fps again. I dont know what happend cause i ran a ccleaner earlier. But i guess it works now :D

 

Have a nice day

Message 162 of 196 (1,271 Views)

Extreme lag on a high end PC

★ Novice

I have a high end PC, but on the loading screen, the game is running at 1 fps. I haven't found any way to fix it, I even tried uninstalling and reinstalling.

 

Specs

Windows 10

Ryzen 3700x

Radeon 5700xt

32gb Trident z memory

Message 163 of 196 (1,013 Views)

Re: Extreme lag on a high end PC

@natetaylor03  Is this just on the loading screen, or does it persist in-game as well?  Try playing while your computer is not connected to the internet, as in, disable wifi and/or unplug the ethernet cable.  You can sign into Origin and put it in offline mode, then disconnect before launching the game.

 

Whether that makes a difference or not, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 164 of 196 (1,010 Views)

Re: Extreme lag on a high end PC

★ Novice

Running it offline worked is there any way I can run it without disconnecting from ethernet?

Message 165 of 196 (984 Views)

Re: Extreme lag on a high end PC

@natetaylor03  It may or may not be related to your fps issues, but your C drive is very low on space, with only 11 GB free.  While it's entirely possible that this isn't causing any problems, it's impossible to rule out.  So if you can, try clearing at least another 10 GB.

 

If you have both ethernet and wifi enabled at the same time, try disabling one or the other and see whether it helps.  If not, try installing a new driver for your ethernet.  I can't tell by the driver version whether you already have the newest one from Intel, but by the date, it looks like there's a newer version:

 

https://downloadcenter.intel.com/download/25016/Intel-Network-Adapter-Driver-for-Windows-10?product=...

 

So far, this has only helped people with Realtek LAN chips, but it's worth trying.

 

Another fix that's worked for a few people is described here:

 

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Int...

 

Someone also reported that running CCleaner (more than once) helped, but it's not clear what exactly was removed that might have been a problem.  Running CCleaner for no reason isn't a great idea unless you know what to remove and what to leave, but you could try clearing the caches for all your browsers, including Internet Explorer.  Origin still uses IE in at least some cases, even if you don't.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 166 of 196 (973 Views)

Re: Extreme lag on a high end PC

★ Novice

The temp internet files worked thanks so much.

Message 167 of 196 (941 Views)

Re: Extreme lag on a high end PC

★★★ Newbie

Ccleaner is the only thing that worked for me

Message 168 of 196 (545 Views)

Re: Cant play with internet

★★★ Novice

I have updated my Realtek driver. It hasn't made any change. 

 

The only change that seems to make a difference is unplugging the ethernet cable or disabling it in my network settings.

 

 

When I go to change my browsing settings I get an error that I can only have the value between 8 and 8 so it doesn't work.

 

 

It's really unfortunate this error still exists, especially considering things like The Sims Gallery which requires being online to use. 

Message 169 of 196 (482 Views)

Re: Cant play with internet

[ Edited ]
★ Novice

I managed to solve this issue through a combination of the stuff posted here, and a questions I asked on a different site.

 

Use the registry editor and got to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Make sure that Cache is set to %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache

My value was set to a different user's profile.

 

The other fix that was suggested was going to Control Panel > Network and Internet > Internet Options, then on the General Tab clicking Settings (in the Browsing History section) and changing disk space to use. Mine was set to 0, and trying to change it resulted in an error, which I fixed by following the steps above.

 

Props to this answer https://superuser.com/questions/1605603/i-get-a-please-select-a-value-between-8-and-8-when-i-try-to-...

Message 170 of 196 (372 Views)
Twitter Stream