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Re: [CURRENT ISSUE] Incredibly Low FPS when connected to Internet

by puzzlezaddict
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Re: [CURRENT ISSUE] Incredibly Low FPS when connected to Internet

★ Guide
@Weskeress I did. I play on the highest settings, so I changed accordingly. But the game still has FPS drops.... sometimes clicking the ... doesn't even work. Neither does going into World mode. It's crazy how this problem has been around for SO long and EA hasn't bothered to do anything. But they ARE throwing out packs like it's nothing. Starting to look like a cash grab for me.
Message 191 of 196 (660 Views)
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Re: [CURRENT ISSUE] Incredibly Low FPS when connected to Internet

@JeanVW  The issue @Weskeress reported sounds somewhat different than yours, which is different still than the always low fps when connected to the internet that other players report.  So I'm not surprised that this particular workaround didn't help you, although it was of course worth trying.  Part of the problem is that low framerates can have so many different causes, many of which are certainly or probably issues with the user's hardware or software and not the game per se.  It can be difficult to disentangle all the different causes, much less address all of them separately.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 192 of 196 (654 Views)

Re: [CURRENT ISSUE] Incredibly Low FPS when connected to Internet

★★★★★ Novice

Yeah.. I'm sorry it didn't work for you. I was just excited to share the "fix" with others as this game has had frame drops when moving around / rotating camera since I started. I thought it may have helped at least a little for some others. I'm sorry about the internet issue. I don't seem to have that thankfully it was just the level of detail issue that objects had to kept "rendering" which caused the drops when moving around. Now with the fix they're always rendered which stopped the drops.

Message 193 of 196 (646 Views)

Re: [CURRENT ISSUE] Incredibly Low FPS when connected to Internet

★ Guide

That's ok. I comfort myself with the fact I'm not the only one experiencing this. The thing that baffles me, is that it's been around for some while now, but it's clearly not an easy fix. Or I'd reckon there would have been a fix from EA.

Message 194 of 196 (619 Views)

Re: [CURRENT ISSUE] Incredibly Low FPS when connected to Internet

EA Sims Team

Hello @JeanVW 

 

The team has not been able to reproduce this issue thus far.  It will be difficult to fix unless we're able to see the issue ourselves, unfortunately.

Message 195 of 196 (615 Views)

Re: [CURRENT ISSUE] Incredibly Low FPS when connected to Internet

★★ Novice

I ran into this exact issue recently. Sims 4 would run just fine without internet connection, but would drop to ridiculously low frames when connected. After some googling, I found a steam thread (sorry I couldn't find it again to link) that had several linked solutions, but the first solution was to increase adjust the Windows Temporary Internet Files settings. In my case, the Temporary Internet Files location was blank and I couldn't change it in the interface. Once I corrected the location, Sims 4 now runs like it used to. Here's the steps I took:

 

***WARNING: This solution requires modifying the registry. Do not perform those steps if you are unfamiliar with registry modifications***

(Windows 10)

  1. Press the Windows key, search for and open "Internet Options".
  2. Once the "Internet Properties" window opens, click "Settings" under "Browsing history"
  3. On the "Website Data Settings" window that opened, check the value under "Current location" (Mine was blank. If yours is too, proceed with the rest of the steps. Otherwise, this solution may not work for you.)
  4. Close all internet options windows
  5. Open regedit (Win + R, type "regedit", click OK)
  6. Navigate to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  7. Double-click the "Cache" entry
  8. On the new "Edit String" window, enter %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache
  9. Click "OK"
  10. Close the Registry Editor
  11. Reboot your computer
  12. Repeat steps 1-3 and verify the "Current location" value is populated
  13. Set the "Disk space to use" to a value within the recommended range
  14. Test the Sims 4 while connected to the internet

It might have been a windows update that broke the temporary internet files. But it's Windows, so who knows. I hope this helps someone that stumbles across this post!

Message 196 of 196 (172 Views)
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