Shard Items

[JonaO703]

@NirWiz95 Apologies.  A week is a long time for the gallery not to update.  I haven't seen any reported issues similar to this and I'm having trouble finding a way to contact EA about Gallery issues.   Maybe a patch will fix it but I'm not sure.  I'm going to poke around a little more and see if I can find anything helpful.  By the way, have you logged out of your account during that time?  Maybe something got stuck with your display and a logout / login might shake it loose?

[PoptartJuniper]

@NirWiz95 I've merged your post into the current bug report for this issue. Please click the "Me Too" button at the bottom of the first post on the first page of the thread.

[SimQARobo]

@NirWiz95 Are you referring to the number above "Shared Items" in your Gallery profile? Or do you actually see items displaying in your personal catalog when they should be deleted?

[kreatora · Accepted solution]

@NirWiz95

If you do not see in your directory the items you sent to the Gallery, you should do a factory reset of your game folder.
https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199#Reset...
I had the same problem
https://answers.ea.com/t5/Technical-Issues-PC/My-profile-in-the-gallery-suffers-from-partial-blindne...

About deleted items

I had this problem twice with deleted objects from the Gallery, In the first case, it took 10 days for the Gallery to understand that the object was removed, In the second case only three days. But it will be removed.

[NirWiz95]

@SimQARobo shared items in my gallery profile .

[matthew1112]

I am also having this issue one thing i have noticed is its only on the uploads which have been added as part of a challenge. However thats what have did this for me on past uploads after removing them from a challenge the delete buttons no longer there to delete them from uploaded.

[crinrict]

@matthew1112 The spark challenge uploads have their own thread in the bug forum: https://answers.ea.com/t5/Bug-Reports/Unable-to-remove-a-household-from-the-Gallery/td-p/10304222