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[CURRENT ISSUE] Empty CAS/ Question Marks/ Invisible Sims/ Night Sky CAS

by crinrict
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Original Post

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Graphic, Main Menu and CAS bugs

★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1010
What expansions, game packs, and stuff packs do you have installed? island living, realm of magic, holiday celebration pack, grim's ghoulish guitar.
Steps: How can we find the bug ourselves? 1. Go to CAS, to the main menu, to build mode, or any lot in game 
What happens when the bug occurs? The graphics in game are strange, making the gameplay awfull
What do you expect to see? Normal graphics (No question marks, llamas, or purple colors)
Have you installed any customization with the game, e.g. Custom Content or Mods? Have but have been uninstalled recently
Did this issue appear after a specific patch or change you made to your system? After the game updated, it started (on friday, 4 days from today)

 

Pictures of mentioned bugs have been attached.

Message 81 of 695 (1,889 Views)
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Re: Graphic, Main Menu and CAS bugs

★★ Expert
@Sophie23112006

Move the game folder to the desktop
Then fix the game in Origin.
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Start a new game with the random sim and check if you still have this error in the new game folder.

If it will not work could you post your computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post in the “Reply” window with the “Choose File” button.

I don't work for EA

Message 82 of 695 (1,874 Views)
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Sims 4 skin glitch

★★ Newbie

Playing on windows 10 PC. After the latest update my new characters are showing up like the photo. I have sims 4 and pets that's it no extra content I have cleared the cache. Someone help me get my game back!

Message 83 of 695 (1,867 Views)
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Re: [CURRENT ISSUE] Black/Red Checkered Sims with Question Marks/ Missing Textur

@cj_carrier_91  I've merged your post with the master thread for this issue.  Please see the first post on page 1 for a fix.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 84 of 695 (1,852 Views)
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Discover University CAS Bug

★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1010
What expansions, game packs, and stuff packs do you have installed? Every expansion pack, every game pack, my first pets, toddlers, fitness, bowling night, vintage glamour, backyard, kids room, romantic garden, movie hangout, perfect patio and luxury party stuff.
Steps: How can we find the bug ourselves? Through the Create a Sim and in gameplay.
What happens when the bug occurs? The sims show up with errors, the sims cannot be any other weight besides average (middle) their skin is red and white with question marks, they cannot wear clothes unless it is from the Discover University pack.
What do you expect to see? I expect to see that the sims in create a sim and both gameplay have normal skin, allow different weights and can wear clothes from any pack.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Refer to the image and above.

 

Message 85 of 695 (1,836 Views)
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Re: Discover University CAS Bug

Hero
@Attackontiana I merged your post with master thread on this

Could you please zip your entire user folder and upload to google drive/one drive and then PM me the link ?

After doing so, please try the suggestions on the first post.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 86 of 695 (1,810 Views)
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Broken sims, no CC

[ Edited ]
★★ Newbie

I recently got the new Discover University, and before that my sims were fine! When I downloaded Discover however, and updated Origin, my sims started to have black boxes and question marks on their body. I don’t have any custom content that I use on my sims, so I’m worried that I’ll have to reinstall the game, and I’m afraid if I do that, I’ll lose all of my game packs. Please help as soon as possible!

Message 87 of 695 (1,848 Views)
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Re: [CURRENT ISSUE] Black/Red Checkered Sims with Question Marks/ Missing Textur

@SSexton2002  I've merged your post with the master thread on this issue.  Please see the first post on page 1 for suggestions.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 88 of 695 (1,811 Views)
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After the recent sims 4 update, my sims 4 won't work

★★ Novice

After the recent sims 4 update, my sims 4 won't work. It's showing up really weird. I took out all of my cc and mods so its not either of those. I had to download legacy edition and that didn't help either. Someone please help me out here :/ I attached some pictures of what it looks like

Message 89 of 695 (1,840 Views)
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Re: After the recent sims 4 update, my sims 4 won't work

★★ Expert
@secrettoh

Is your mods folder completely empty? For example, didn't you leave there a poses to the Gallery or a few CC?
These graphical errors on screens occurred in several players in the game after the patch but they disappeared after fixing the game in Origin.
Origin/ My games library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.

If it will not work try doing a factory reset as described in this post:
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

I don't work for EA
Message 90 of 695 (1,827 Views)
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