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[CURRENT ISSUE] Empty CAS/ Question Marks/ Invisible Sims/ Night Sky CAS

by crinrict
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Original Post

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[CURRENT ISSUE] Empty CAS/ Question Marks/ Invisible Sims/ Night Sky CAS

[ Edited ]
Hero

Symptoms of this issue

 

  1. Invisible Sims in CAS
  2. Night sky showing up in CAS.
  3. Sims with question marks
  4. Missing world textures

This seems to be a rather common issue and seems to affect cc and not cc although it does seem only to occur on games that had cc in at one point.

 

QuestionMarks-300x158.png 

 

Nightsky.png

 

InvisibleSims.png

 

World.jpg

 

Suggestions how to solve this

 

  • Check if all your CC is still compatible with the game
  • Repair the game through Origin by right-clicking on it
  • Delete the following file (it will recreate, it's a cache file): documents\electronic arts\the sims 4\localthumbcache.package
  • Reset your game to factory settings
  • Reinstall your game

Info needed

 

If you have this, BEFORE attempting the suggestions, please zip your entire user folder, upload to google or one drive and PM me the link.

 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 11 of 437 (7,657 Views)
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Question marks and colourful patterned sims

★ Newbie
Spoiler
 

Hello,

 

I am really confused as to why my saved sims now have coloured patterns on their skin and question marks. Even when I try to create a new sim the same issue occurs. Also there are question marks everywhere as you can see in the screenshot attached. 

 

Hope you can help 

Message 1 of 437 (7,695 Views)
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Re: Question marks and colourful patterned sims

★ Expert
@SarahLeanne93

It is CC related error
Move the mods folder to the desktop.
Delete localthumbcache.package file in the game - important!
Fix the game in Origin.
Origin/Library - right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder and check if a game is working now without mods and CC.
Check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method. ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
You need to find a culprit and either remove it or replace it with an updated version

I don't work for EA
Message 2 of 437 (7,686 Views)
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Question Marks all over Sim

[ Edited ]
★★ Novice

I have the same problem I’m only playing this household, my legacy family no mods used no CC haven’t played for a while just installed realm of magic so I assume this has caused the issue

Message 3 of 437 (7,899 Views)
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Re: Game Glitch??

★★ Newbie

I am having the same problem. I updated my game yesterday after not playing for a couple of weeks, and suddenly my CAS has gone haywire. I have no CAS CC, but some CAS clothes/makeup/hairs are causing the checkered question marks to appear. Also if my sim sunbathes, instead of the usual tan, my sim turns completely black. The only thing that makes sense for me is the last update. I had played several times since uploading realm of magic, so I know that hasn't caused it.

Message 4 of 437 (7,867 Views)
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Re: Game Glitch??

★★★★★ Guide
@sbeno22 I would think that's caused by missing textures. If you don't have ANY mods at all, then the only option would be to repair or re-install the game.
Message 5 of 437 (7,844 Views)
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Re: Game Glitch??

★★ Novice
@crinrict I'm not having the furniture glitch, so far, to my knowledge, but I am having the Sims skin glitch.
[img]https://i.imgur.com/GCbaZcj.jpg[/img]
Message 6 of 437 (7,780 Views)
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Re: Game Glitch??

Community Manager

@vickybradfor 

 

I moved your response and replies from this post to a new one to avoid necroposting. Be sure to look for posts that are more recent or create a new post going forward. Because of game updates some bugs or workarounds in older posts may not always work and the original poster has likely moved on.

 

  • Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

AHQ Rules & Guidelines

/Blueberry

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Message 7 of 437 (7,745 Views)
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Re: URGENT Red, white and question marks on my Sims.

★★ Novice

I have the same, I have NO custom content and I have tried repairing the game, can someone please help?

Message 8 of 437 (7,687 Views)
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Re: URGENT Red, white and question marks on my Sims.

Hero
@giraffey2008 Have you tried my suggestion above resetting the user folder ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 9 of 437 (7,658 Views)
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