Re: (PLEASE READ AND FIX) question mark floors and invisible peoples

by crinrict
Reply

Original Post

(PLEASE READ AND FIX) question mark floors and invisible peoples

[ Edited ]
★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Suomi
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.136.1210
What expansions, game packs, and stuff packs do you have installed? cats & dogs, island living, city living, seasons, and one free pack: holiday celebration pack.
Steps: How can we find the bug ourselves? Its in live mode.
What happens when the bug occurs? floors change different than usually and peoples are invisible.
What do you expect to see? Normal floors and peoples.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

i add screenshot

Message 821 of 1,472 (980 Views)

Re: (PLEASE READ AND FIX) question mark floors and invisible peoples

★★★ Pro

Someone had this problem a few weeks back it was because of broken cc do you have custom flooring eg carpets tiles anything like that.

Message 822 of 1,472 (953 Views)

Re: (PLEASE READ AND FIX) question mark floors and invisible peoples

★★★ Newbie

What do you mean with cc? And I don't think that i have anything like that. And i also just realise that the problem is maybe only at familys who live in San Myshuno.

Message 823 of 1,472 (948 Views)

Re: (PLEASE READ AND FIX) question mark floors and invisible peoples

★★ Pro

@ellarantanenn  CC means custom content. So like, downloading flooring that isn't in the game itself and putting it in your mods folder.

Message 824 of 1,472 (925 Views)

Re: (PLEASE READ AND FIX) question mark floors and invisible peoples

Hero
@ellarantanenn I merged your post with the master thread on this

Try repairing your game by repairing your game through Origin (right click on the game and choose repair game)

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 825 of 1,472 (910 Views)

Re: I am missing content and cannot see the sims in Create a Sim

★★★ Newbie

Me too, I downloaded  get to work and the same thing happened to my game.

Message 826 of 1,472 (849 Views)

Re: I am missing content and cannot see the sims in Create a Sim

@isabellarwebb  Have you tried repairing the game, as described above?

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 827 of 1,472 (835 Views)

Re: I am missing content and cannot see the sims in Create a Sim

★★★ Newbie
@rachello9796 i had the same problem when i downloaded cats and dogs, it worked for a while but then animals i had already created had now disappeared and i am unable to create new animals however, the home page says that i still have the pack downloaded.
Message 828 of 1,472 (769 Views)

new sims 4 update is bad

★★★ Newbie

The New Sims 4 update made all my floor turn into a bunch of question marks and made my sims characters invisible. I never use mods, all my content is bought from origin. The update is bad.

Message 829 of 1,472 (808 Views)

Re: new sims 4 update is bad

@Daisy22Jh  Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.  If that doesn't help, clear Origin's cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

restart your computer, and repair again.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 830 of 1,472 (813 Views)