May 2020
June 2020
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.62.69.1220
What expansions, game packs, and stuff packs do you have installed? Almost all of them
Steps: How can we find the bug ourselves? The bug is visible in CAS and in gameplay.
What happens when the bug occurs? Sims appears to have multicolor red and white boxes (with question marks) on their skin and clothing.
What do you expect to see? Sims should appear normal, with their skin and clothing colors intact.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Hi, I hope you're doing well. My sims are glitchy and weird colors. I uninstalled the game, deleted the EA folder, and then re-installed without my CC and it's still glitchy this same way. Any advice? I appreciate any help you're able to give me.
June 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020
I repaired my game and still no luck. That is when I uninstalled the entire game and then reinstalled the entire game and no luck. The screenshots were taken after the final total reinstall.
June 2020 - last edited June 2020
@lemmonsdixon It's an issue where the texture files don't download properly. Seems very persistent for you.
Have you tried moving the exe file to the desktop and doing a repair after that ?
method 2 here: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Codes-instead-of-text-Blank-text-and-bub...
There should be an exe for the 64 bit version and one for the 32 bit in Bin_LE now.
Move both.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020
After updating my game i found all my households red and white with question marks all over them. My worlds are also showing a picture of a lama and the lama are also on my sims traits. In build mode a few objects are rainbow coloured and the pools are rainbow coloured with question marks all over them.
Is anyone having the same problem? If someone could help me fix it that would be great as im not sure if its part of the game.
June 2020
@megoxx Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair. If that doesn't help, clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
restart your computer, and repair again.
June 2020
My sims have black squares and question marks on them so I deleted the game and restart everything and now the new sim I was trying to create have black squares and question marks on them. I have do idea on what I have done wrong
June 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads