Re: [CURRENT ISSUE] Empty CAS/ Question Marks/ Invisible Sims/ Night Sky CAS

anais0324 · May 2020

Look at the link to see what I’m talking about

Bluebellflora · May 2020

@anais0324

Merged your thread into this one on the issue. Please see the opening post for workarounds.

- The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -- Clearing Origin cache - | - Mac specific TS4 issues -

Please do not PM me unless I ask you to, I won't reply- I am not affiliated with EA in anyway -

livrichh · May 2020

Did a repair end up working? I think I have the same problem and I thought it was caused by cc, but it’s still there even after I deleted all my cc.

EA_Lanna · May 2020

Hi @livrichh,

Merged your post in with the master thread.
If repairing your game hasn't helped you, please visit the Master thread: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Empty-CAS-Question-Marks-Invisible-Sims-.... The Master Thread for this has more advise and troubleshooting shared in it. I'll lock this thread in the meantime.

Thanks,

EA_Lanna

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livrichh · May 2020

Before you repair, do you have to drag the Sims 4 folder out of the Electronic Arts folder and then onto your desktop? When I left the Sims 4 folder how it is and just hit repair, it didn't change anything.

claireot · May 2020

My Sims 4 furniture and characters have turned multicoloured and have question marks all over them. I have deleted cache files, restarted sims, repaired the game, and uninstalled then re-installed origin. HELP

crinrict · May 2020

@claireot Try another repair. It's an issue with the game not fully patching/updating and it might help if you try once more

If not, try reinstalling the game itself.

Backup your user files before doing so.

Good Luck
Crin

Trennlinie

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LQG99 · May 2020

What is cc?

LQG99 · May 2020

What do you mean “right clicking on it” on the game itself because when I do that it doesn’t give me the option to delete whatever file you listed.

puzzlezaddict · May 2020

@LQG99 Open Origin, click on "My game library," then right-click on the Sims 4 icon. You'll see a list of options, one of which is Repair. Choose that, and let Origin repair the base game and all your packs.

If this doesn't help, clear Origin's cache, restart your computer, and repair again.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Also, "cc" refers to custom content. If you've never downloaded any, you don't need to worry about it.

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Re: [CURRENT ISSUE] Empty CAS/ Question Marks/ Invisible Sims/ Night Sky CAS

Original Post

Re: CAS doesn’t work in Sims 4

Re: CAS doesn’t work in Sims 4

Re: Rainbow Question Marks

Re: Rainbow Question Marks

Re: After the recent sims 4 update, my sims 4 won't work

My Sims 4 items sims have question marks on them. I’ve tried EVERYTHING

Re: My Sims 4 items sims have question marks on them. I’ve tried EVERYTHING