May 2020
May 2020
May 2020
Did a repair end up working? I think I have the same problem and I thought it was caused by cc, but it’s still there even after I deleted all my cc.
May 2020 - last edited May 2020
Hi @livrichh,
Merged your post in with the master thread. If repairing your game hasn't helped you, please visit the Master thread: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Empty-CAS-Question-Marks-Invisible-Sims-.... The Master Thread for this has more advise and troubleshooting shared in it. I'll lock this thread in the meantime.
Thanks,
EA_Lanna
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May 2020
Before you repair, do you have to drag the Sims 4 folder out of the Electronic Arts folder and then onto your desktop? When I left the Sims 4 folder how it is and just hit repair, it didn't change anything.
May 2020 - last edited May 2020
My Sims 4 furniture and characters have turned multicoloured and have question marks all over them. I have deleted cache files, restarted sims, repaired the game, and uninstalled then re-installed origin. HELP
May 2020
Good Luck
Crin
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Important Threads
May 2020
What is cc?
May 2020
What do you mean “right clicking on it” on the game itself because when I do that it doesn’t give me the option to delete whatever file you listed.
May 2020
@LQG99 Open Origin, click on "My game library," then right-click on the Sims 4 icon. You'll see a list of options, one of which is Repair. Choose that, and let Origin repair the base game and all your packs.
If this doesn't help, clear Origin's cache, restart your computer, and repair again.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Also, "cc" refers to custom content. If you've never downloaded any, you don't need to worry about it.