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How do I fix this?

by HisokaMorrowLevi
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Original Post

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Loading Errors After New Update

★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.24
What expansions, game packs, and stuff packs do you have installed? EP: Cats & Dogs, City Living, Get to Work, Island Living GP: Dine Out, Outdoor Retreat, Realm of Magic, Spa Day, Strangerville, Vampires SP: Backyard, Bowling Night, Cool Kitchen, Fitness, Kids Room, Luxury Party, Movie Hangout, Perfect Patio, Romantic Garden, Spooky, Tiny Living, Vintage Glamour
Steps: How can we find the bug ourselves? Open the game?
What happens when the bug occurs? Several items appear as strange checkered surfaces or question marks after the new update. I received a notification when I loaded my game that some content couldn't be displayed because I didn't have the right DLC installed.
What do you expect to see? The items I've been using in my game
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Automatic download of new update

No additional information

Message 491 of 566 (218 Views)
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Re: Loading Errors After New Update

★★ Novice

I disabled mods, restarted my game, and loaded New Game. This is what happened on the CaS screen

Message 492 of 566 (209 Views)
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Re: Loading Errors After New Update

★★ Novice

Part of the error seems to be related to body shape changes as noted in Error 5A. and 5B

Message 493 of 566 (188 Views)
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Re: Loading Errors After New Update

★★ Novice

   

Message 494 of 566 (176 Views)
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Graphic Errors After Update/New Purchase

★★ Newbie

After downloading the latest patch from 4/7/2020 and also purchasing and installing a new bundle containing: Cats and Dogs, Jungle Adventures, and Tiny Living, I noticed a huge graphical error when I opened the game. When attempting to create a sim, the sim was invisible. When viewing a lot, many of the floor tiles were changed to a ? mark tile. I could re-tile part of the floor, but not all of it. Also, the majority of the foundations of homes were invisible. 

 

I'm assuming this error is probably from the patch. I reset the game, using the steps given by EA but the problem persisted. Is anybody else having this issue? Help!

Message 495 of 566 (168 Views)
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Re: Graphic Errors After Update/New Purchase

@NerdInBlack  Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 496 of 566 (133 Views)
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Re: Loading Errors After New Update

Hero
@halloffreedom Please right click on the game in Origin and hit repair game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 497 of 566 (95 Views)
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Re: Sims missing along with a few objects. New patch?

Hero
@alexala801 @SunkissedSam13

I merged your post with the master thread on this

Try repairing your game by repairing your game through Origin (right click on the game and choose repair game)

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 498 of 566 (170 Views)
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How do I fix this?

★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? I have the last update
What expansions, game packs, and stuff packs do you have installed? I have get together, movie hangout stuff, and dine out
Steps: How can we find the bug ourselves? Help the best that you can
What happens when the bug occurs? You cant play the game, you see none of your sims
What do you expect to see? Nothing but the Get Together map, and no sims.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

I updated the game, and it was only my second day playing with the expansion packs (which I didn't pay for, I believe sims gave it for free) and after the update I took off my custom content and mods because it suggested that I should so it doesn't mess up my update. Now I could do my CAS so I restarted my laptop. Now I can see my sims, or any other sims. And it only showing the map that comes with Get Together, and not the base game map.

Message 499 of 566 (113 Views)
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Re: How do I fix this?

Hero
@HisokaMorrowLevi Try right clicking on the game in Origin (game closed) and hit repair game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 500 of 566 (110 Views)
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