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[CURRENT ISSUE] Codes instead of text/ Blank text and bubbles

by crinrict
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Original Post

I click on sims and some of the options that pop up are completely blank.

★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.69.1010
What expansions, game packs, and stuff packs do you have installed? The Sims 4 Island Living, The Sims 4 Get Famous, The Sims 4 Cats and Dogs, The Sims 4 City Living, The Sims 4 Get Together, The Sims 4 Get To Work, The Sims 4 Strangerville, The Sims 4 Realm Of Magic, The Sims 4 Vampires.
Steps: How can we find the bug ourselves? You can click on a sim and some of the options are completely blank and don't show up. Some of the notices that pop up for the phone are also completely blank.
What happens when the bug occurs? You can click on a sim and some of the options are completely blank and don't show up. Some of the notices that pop up for the phone are also completely blank.
What do you expect to see? I would like to see this issue fixed to where everything shows up like it is supposed to.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It started happening after the new patch was downloaded.

I click on sims and some of the options that pop up are completely blank. Some of the notices also will be completely blank when they pop up for the phone.

Message 641 of 655 (413 Views)

Re: [CURRENT ISSUE] Codes instead of text/ Blank text and bubbles

@ayumikaya  I've merged your post into the master thread for this issue.  Please see the first post and the accepted solution on page 1 for a fix.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 642 of 655 (403 Views)

Re: [CURRENT ISSUE] Codes instead of text/ Blank text and bubbles

★★ Newbie

Thank you! I appreciate the help!

Message 643 of 655 (376 Views)

the text are missing in the game

★★ Newbie

Hey! 

Its many places where the text are missing..  shown on the photos 

What can i do to fix this? 

Message 644 of 655 (381 Views)

Re: [CURRENT ISSUE] Codes instead of text/ Blank text and bubbles

@Batte091297  I've merged your post into the master thread for this issue.  Please see the first post and the accepted solution on page 1 for help.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 645 of 655 (366 Views)

Sim's Text Disappearing

[ Edited ]
★★ Newbie

My Sims4 text boxes have all completely disappeared. What used to be English is now random keysmash type words like "6gjwni27428qjf". I can't see anything with text, but other than that everything's working normally??? You just can't see what you're doing even in gameplay and on the main menu, everything is just blank. I bought the game from the official site, so not like there should be any technological bugs from potentially harmful sites. any advice?

Message 646 of 655 (228 Views)

Re: [CURRENT ISSUE] Codes instead of text/ Blank text and bubbles

@Alexm8817  I've merged your post with the master thread on this issue.  Please see the first post and the accepted solution on page 1 for more information.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 647 of 655 (213 Views)

No text in sims 4 after most recent update

★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? IDK the latest, just updated
What expansions, game packs, and stuff packs do you have installed? I have all the packs except for University
Steps: How can we find the bug ourselves? honestly don't know
What happens when the bug occurs? I can not see any text when I open the game. every option is blank.
What do you expect to see? No text options
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

When I open my game I can't see any text, I had some mods, I deleted them thinking it might have been them. It seems to be the most recent patch that is making this happen. 

Message 648 of 655 (228 Views)

Re: No text in sims 4 after most recent update

[ Edited ]
★★★ Guide

@MadeleineGames: Since you have mods, try testing without them? (Move them to another place on your computer, delete localthumbcache.package from the Sims 4 folder in Documents, and Repair the game in Origin. Don't save your game while testing!)

Message 649 of 655 (182 Views)

Re: No text in sims 4 after most recent update

★★ Novice
@StarryMight Just did that! sadly the same result.
Message 650 of 655 (175 Views)
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