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[CURRENT ISSUE] Codes instead of text/ Blank text and bubbles

by crinrict
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Original Post

Re: Names does not appear in the Realm of Magic World

★★★★ Novice

@crinrict 

1. I only have english string file in GP08(I reinstalled the game again in english amd deleted the polish one)

2. I bought in Lithuania but I can only change to English in origin support language

3. In every other pack everything shows except for The Realm of Magic

Message 621 of 645 (257 Views)

Re: Names does not appear in the Realm of Magic World

Hero
@_asmoshingeki_ But you could install it in Polish ?

If you have the english string file, the interactions should be there. Could you open it in a text file to see if it has any content ?

Could you also post a picture of the language options in Origin ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 622 of 645 (253 Views)

Re: Names does not appear in the Realm of Magic World

★★★★ Novice
Message 623 of 645 (230 Views)

Re: Names does not appear in the Realm of Magic World

★★★★ Novice

@crinrict 

 

I bought my game in Denmark. Never had a problem with missing text strings before Realm of Magic. The text string for my language is in the GP08 folder, however, if I change the language back to my own and load up the game, the problem persists: Every text related to RoM is blank. Really confused as to why it is happening. 

Message 624 of 645 (223 Views)

Re: Names does not appear in the Realm of Magic World

Hero
@_asmoshingeki_
@Akejsa I'm at loss and have no further ideas. You might wanna contact custom support to see if everything is in order on your account.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 625 of 645 (216 Views)

Re: Names does not appear in the Realm of Magic World

★★★★ Novice

@crinrict  Forgive my helpness, but how do I personally contact them? Little confused by all the different contact methods. 

Message 626 of 645 (212 Views)

Re: Names does not appear in the Realm of Magic World

[ Edited ]
Hero

Game advisors can be found through live chat or call-back

 

Click on this this link for fast finding https://help.ea.com/en/contact-us/ 

 

In Details here: How to contact a Game Advisor

 

If they send you back here (which may happen), please post again and tag me.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 627 of 645 (209 Views)

Re: Realm of magic world not working

[ Edited ]
★★★★ Novice

I've got the same issue too. All items in build/buy mode says **debug** and all interactions regarding magic is merely a plain white screen.

 

* I have reinstalled the game twice

* I have attempted repair several times

* I deleted all my saves and gallery stuff

* I deleted files in the sims 4 folder to force a reinstall

 

But without success. Strangely enough though, when I switch the in game language from English to Norwegian it all works perfectly fine, but the issue returns when I switch it back to English.. I'm baffled...

Message 628 of 645 (192 Views)

Re: Realm of magic world not working

[ Edited ]

@Sir_Staros - I've moved your post to the thread on this issue. After I did that, I realized that you have also posted in this thread Standard smile

 

Please try the solutions in the first post and update one of your posts to let us know if this fixed your issue, or if you continue to have difficulties. Thanks!



I do not work for EA. I just volunteer to help other players. You can help others too! If a post solved your issue, click the Accept As Solution button. Was a post helpful to you? Click the +XP button to let them know

Message 629 of 645 (176 Views)

Re: [CURRENT ISSUE] Codes instead of text/ Blank text and bubbles

★★★★ Novice

Hi I am having this problem, for me I can't see the names of plants, frogs collectables and things like that. This is a big problem because the spell book shows no ingredients for potions etc so I can't properly play the new pack. the text file for these is blank and completely missing and I can't figure out how to fix it. As for the language, I can't change it. the only language available is English US. Any help would be very appreciated thanks.

Message 630 of 645 (129 Views)
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