July 2021
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.76.81.1020
What expansions, game packs, and stuff packs do you have installed? I have all the Expansion packs, Vampires, Realm of Magic, Parenthood
Steps: How can we find the bug ourselves? When I open the game it has no text
What happens when the bug occurs? No text appears
What do you expect to see? Text
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. 1.76.81.1020
After downloading patch 1.76.81.1020 the game stopped displaying text at the main menu and in the text boxes. When I go into the settings of the game it shows random numbers, letters, and symbols. I've tried clearing cashe, uninstalling all my mods and custom content, looking to see if the Sting file for English is installed. I also play through the EA Desktop.
July 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2021
Like I have said I’ve already tired everything that was listed previously by you and nothing has worked so if you wouldn’t mind taking unmerging my post so I could actually find a solution that would be great
July 2021 - last edited July 2021
@BongDonDonger It's still the same issue, even if the workarounds given didn't work. It's best to keep posts in the same threads, especially if threads are monitored by EA so they see what works and what doesn't.
You didn't state that you tried a super repair or changing languages, so could you verify that you did those as well ? Have you also tried reinstalling the entire game ?
I assume it's everything for you, not just a certain pack ?
Is it just the settings menu or also the bubbled text ? Could you maybe add some pictures on how it looks in your game ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2021
a few days ago i completed the latest game update which included the sims sessions. when i am clicking the command in relation to the sims session the bubbles are blank so i don't actually know what each one is supposed to do. is this a fixable bug. i use a HP laptop running windows 10.
thanks
July 2021
July 2021
no mods or cc, just base game, cats and dogs, seasons, parenthood and laundry day packs
July 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2021 - last edited July 2021 by EA_Atic
wiil try repairing it today (didnt even think to try that) and see how it goes. its only the bubbles in relation to the sims sessions this missing, everything is working
EDIT: repair worked, thank you
(merge comments) - Atic
July 2021
Where did you find the methods? I can’t figure out what to do.
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
View More on EA Help