May 2020
You'll still be able to play while offline...you just cant access the gallery! Origin is working at my end
May 2020
The gallery is online again...I was able to get in via the game
May 2020
@EA_Mai @SimQARobo The gallery connects now and is working.
May 2020
I also can confirm that the connection is back again. Sad that I've lost all the saves and creations though...
May 2020
that should not have happened. Your save folder should still be in the Sims 4 main folder in Documents. Might have something to do with the syncing of one drive...but that is a new issue and needs a new thread.
May 2020
May 2020
May 2020
Hello @Heliostarz65
Sorry for the delayed response. Are you still seeing this issue? If so, can you send me a private message with your \Documents\Electronic Arts\The Sims 4\ConnectionStatus.txt file?
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
June 2020
The problem was fixed. Thank you.