October 2020
According to your instructions. However, I believe the problem is solved: I "killed" Defender. According to Microsoft, Defender does not want any third party anti-virus program running at the same time. Since I have deep mistrust of Microsoft in the first place, "killing" Defender was an easy choice.
October 2020
Oh. Forgot. I cannot access Ransomshield because I don't pay Avast for premium.
October 2020
Thank you! It worked
October 2020
October 2020 - last edited October 2020
@wallisdj I tried this. Ransomware is not a premium feature but yeah, never run two antivirus programs at the same time
Moved this over to the current thread on the issue
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.67.45.1020
What expansions, game packs, and stuff packs do you have installed? All but bowling and star-wars pack
Steps: How can we find the bug ourselves? Launch Game > Open the Gallery > Select any online tab
What happens when the bug occurs? When you open the gallery, if it needs to find an item on the online section, everything appears to be completely crossed out.
What do you expect to see? I expected to see the gallery in all is sim like, I could select what I wanted and download it. Or even use my own items I uploaded to the gallery on my old pc.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I recently updated to windows 10 to a new pc, and so far everything worked (as well as it can, sims is really buggy). Before, the gallery worked fine, how the gallery has become completely inaccessible to me.
When you open the gallery, if it needs to find an item on the online section, everything appears to be completely crossed out for me. Every item, cannot be found for me. I have tried deleting mods, cache, even deleting everything to do with the sims 4 and have a complete factory reset. Nothing has worked and how I am unsure what to do.
I did used to have mods, and they worked fine on the old system, but ever since the update to windows 10 I have no idea whats gone wrong. Any help into why this has happened, no matter how many items I try to factory reset, would be greatly accepted.
October 2020
Hello, I have a problem with gallery in The Sims 4. When I open it, it's loading forever and after that the red X shows up. I tried everything i saw. Reparing game, reinstalling, firewall and antivirus. I haven't got any mods. I have this problem on Septemer/October 2020. Thank you for your answers.
October 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
October 2020
Thank you ever so much! That seems to have fixed it