Hi, since the March 2021 update my gallery has been broken, and instead of showing lots/rooms/households, it shows red X's. This happened after I had to make a new Sims 4 folder in my Electronic Arts folder, as none of my cc was working.
I don't use mods, I have checked all of my CC, I have made a new sims 4 folder in the EA folder. I am stuck and don't know what to do about this issue.
Any help/advice would be greatly received!!
@katiehoustonxo I've merged your post with the master thread for this issue. Please try the suggestions in the first post on page one.
all my personally created households and lots were removed, the gallery all I see are red X's on the downloadable content in the gallery.
My sims have been doing this for a while now and I cannot access my gallery whatsoever. I have X's over every download in the gallery and I tried waiting and closing out and getting back I the game, nothings worked. This has been happening since march and I do not know what to do?
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
@sofia068 I've merged your post with the master thread for this issue. Please see the first post on page one for suggestions.
April - last edited April
Everytime I try to use my cc in the sims 4 it tells me that I have to activate them and so I do but everytime I restart the game the same message appears. I noticed that my game version.txt is missing from my files. I've tried reinstalling multiple times and nothing has seemed to fix it.