Help us improve Answers HQ! Take Survey No, Thanks

Custom content not working

by Alexeele
Reply

Original Post

Highlighted

Re: gallery not working

Hero
@crumpij83 I merged your post with the master thread on this.

Please read instructions on the first page.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 71 of 83 (190 Views)
Highlighted

Red Cross in gallery

★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.154.1020
What expansions, game packs, and stuff packs do you have installed? * Picture attached (Capture)
Steps: How can we find the bug ourselves? Its in my Gallery-picture attached (Capture 2)
What happens when the bug occurs? There is a red cross on the items in Gallery
What do you expect to see? Items like lots or households
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Problem seemed to start after I have installed Discover University Expansion and any of the patches released last month, before no issues at all from the day I play this game.

I have cleared cache already in didn't helped me in any way. My internet connection is fine as well.

Message 72 of 83 (188 Views)
Highlighted

Re: Red Cross in gallery

Hero
@Gosieczka1987 I merged your post with the master thread on this.

Please read instructions on the first page.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 73 of 83 (184 Views)
Highlighted

gallery

★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? all but Snowy escape
Steps: How can we find the bug ourselves? Enter the gallery from my profile
What happens when the bug occurs? I will get a notice that there are new builds uploaded but entering the gallery all uploads and news are marked with a red cross and if I try to click on an item it says: Could not locate item. the game is connected and no mods installed.
What do you expect to see? the uploads I and others have uploaded.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Issue has occured after my origin ID was corrected after 2+ years after I changed it.

Original ID was FROLOVAVS01 now it's WiseSimmer.

Note I can't even see my own catalog.

Message 74 of 83 (111 Views)
Highlighted

Re: [CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

★ Novice

I have now done each of the suggested steps and have restarted after each step.

Still the same issue sadly.

Message 75 of 83 (88 Views)
Highlighted

Re: [CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

Hero
@WiseSimmer What security software are you using ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 76 of 83 (67 Views)
Highlighted

red x in gallery

[ Edited ]
★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, Seasons, island Living, Discover University, Outdoor Retreat, Dine Out, Realm Of Magic, Laundry Day, Moschino
Steps: How can we find the bug ourselves? load the game, open the online player gallery
What happens when the bug occurs? Once the online gallery is opened the items come up in a white box with a red X. Once you click it says Item cannot be found.
What do you expect to see? to be able to download online Gallery items like normal
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The last 2 updates have caused this.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, Seasons, island Living, Discover University, Outdoor Retreat, Dine Out, Realm Of Magic, Laundry Day, Moschino
Steps: How can we find the bug ourselves? load the game, open the online player gallery
What happens when the bug occurs? Once the online gallery is opened the items come up in a white box with a red X. Once you click it says Item cannot be found.
What do you expect to see? to be able to download online Gallery items like normal
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The last 2 updates have caused this.

‌ Untitled.png

Message 77 of 83 (80 Views)
Highlighted

Re: red x in gallery

Message 78 of 83 (68 Views)
Highlighted

Re: [CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)

@shanekuzniar  I've merged your post with the master thread for this issue.  Please see the first post on page one for more information about the issue and suggestions for how to solve it.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 79 of 83 (54 Views)
Highlighted

Custom content not working

★★★ Novice

Hello! I can’t seem to enable script mods and custom content, everytime i check the box and turn the game off, start up again it is unchecked. i have tried repairing game and re install it, even with no mods or cc it’s not letting me check enable script mods. 

Message 80 of 83 (42 Views)
Twitter Stream